Training Support Specialist
1 month ago
- Contract Duration 6+ Months
Job Responsibilities:
- Training Support Specialist supports the administration of the Learning Management System (LMS) and management of the Quality System Training Program to ensure employees are trained to perform their activities.
- Provides Subject Matter Expertise on the learning process including learning management systems to other functional areas.
- Ensures effective communication, monitoring, and promotion of learning activities.
- Liaises with Divisions, Managers, and Team Leaders to continuously improve learning processes and/or systems.
- Establishes and maintains a direct and proactive relationship with internal and external customers, has a strong understanding of current customer needs, and anticipates and addresses issues, escalating as applicable.
- Authors and reviews learning documentation/material.
- Training Support Specialist Supports audit readiness to ensure successful audit inspection results related to the Learning system and/or processes.
- Ensures training program meets quality standards.
- Coordinate and support the completion of training programs that are required to meet cGMP requirements.
- Maintains applicable administrative procedures and policies to ensure compliance with business process and regulatory expectations.
- Conduct training curriculum reviews and revise training plans accordingly
- Create and assist with the development of training materials.
- Coordinating resources (other presenters/instructors, course materials, training space, etc.),
- Create/manage a qualified train-the-trainer program
Basic Qualifications | Education:
- BS in preferably in Education, Science Engineering, Human Resources, Business, Instructional Design, or related discipline or equivalent combination of education and experience.
- 2-5 years experience in the medical device or regulated industry preferred.
- Demonstrated proficiency using Microsoft Word, PowerPoint, and Excel
Preferred Qualifications:
- Familiar with federal and other regulations, e.g. QSR, ISO 13485, CMDR, IVDD/IVDR
- Knowledge of adult learning delivery techniques and general principles of adult learning is a plus.
- Ability to think strategically and provide direction to the management team along with the capacity to balance both short-term and long-term issues effectively.
- Preparing and delivering presentations
- Requires strong written and verbal communication skills.
- Requires strong organizational and time management skills, and the ability to prioritize multiple responsibilities and projects.
- Requires ability to deal appropriately with regulatory agencies.
- Requires working knowledge of training requirements required by regulatory agencies (documentation, effectivity, etc.)
- Must be able to work independently under minimal supervision.
- Must follow standard safety policies and procedures.
- Experience utilizing word processing software (e.g. Microsoft Office - Word, Excel, and PowerPoint)
- Assure that employees are trained on time by routing documents and scheduling classes for individual employees.
- Gather data and report training metrics to management.
- Assure that the training data gets entered into the LMS.
- May require other training responsibilities as directed.
- This individual must be able to work independently as well as with others.
- Excellent interpersonal, communication, organizational, and follow-up skills are needed.
- Must be able to work under timelines and ensure that training is performed within target dates.
- An error can cause compliance issues such that if an employee is not trained on time or has not been adequately trained, the area can receive audit observations.
- A High School Diploma required, associate degree preferred.
- Knowledge and understanding of training in a regulated environment are desired.
Note:
- This position is Non-Exempt. Hours over 40 will be paid at Time and a Half.
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About The Company:
- Our client is a globally diversified healthcare company with a central purpose of helping people live their healthiest possible lives. They offer a broad portfolio of market-leading products that align with favorable long-term healthcare trends in both developed and developing markets. Working with this company, you'll tackle a wide array of problems including some of the world's greatest healthcare challenges while experiencing myriad cultures, geographies, and technologies. They are creating the future of healthcare through life-changing technologies and products that make you healthier and stronger, quickly identify when you have a medical need, and treat conditions to help you get back to doing what you love. It serves people in more than 160 countries with leading medical devices, diagnostics, nutrition products, and branded generic medicines.
- If you are looking for a great company to work for, look no further because our client has received an average of a four-star rating from its thousands of employees that have written positive reviews on Glassdoor and Indeed.
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