Enrollment Associate

3 weeks ago

Philadelphia, United States Vitable health Full time
Vitable Overview

At Vitable Health, our team of engineers, clinicians, and operators are building a delightful and affordable primary care benefit designed specifically for the 80 million Americans who are uninsured or under-insured.

We built Vitable because healthcare is complex and expensive, but everyone needs it. Our vertically integrated primary care program is delivered through a network of nurse practitioners via virtual or in-home visits. We designed our plan to make high-quality concierge care accessible to everyone.

We're growing quickly and are well-capitalized from world-class investors like YCombinator, Softbank, and First Round Capital along with incredible founders and operators with experience building and funding unicorns like Michael Seibel (YC, Twitch), Immad Akhund (Mercury), Allison Pickens (Gainsight), Jack Altman (Lattice), Dan Folkman (GoPuff) and others. We're looking for passionate and dedicated team members to join Vitable and help us deliver care to more members

The Role

As an Enrollment Associate, you will play a vital role in enhancing and constructing the Vitable member experience, facilitating their access to Vitable benefits. You'll contribute to the seamless onboarding process, ensuring members receive the support they need to maximize their benefits.

Responsibilities:
  • Offer comprehensive enrollment assistance to eligible employees through various channels (phone, email, SMS) during open enrollment and initial onboarding stages.
  • Initiate proactive outreach efforts to eligible employees, encouraging and facilitating their enrollment process.
  • Maintain regular communication with clients, providing timely updates on enrollment status through proactive check-ins via email or phone calls.
  • Ensure accuracy and completeness of enrollment data, meticulously documenting interactions and progress.
  • Collaborate with internal teams to address any enrollment-related issues or concerns promptly, striving to deliver a seamless experience for Vitable members.
Qualifications
  • 3+ years of customer service or success experience, with a focus on member enrollment or activation (healthcare enrollment experience preferred).
  • Bachelor degree or equivalent
  • Proficiency in Zendesk or similar systems.
  • Proven ability to collaborate cross-functionally within operations or customer support departments to establish and document best practices.
  • Excellent communication skills.
  • Strong collaborative mindset, particularly in navigating new challenges alongside teammates.
  • Exceptional organizational skills and attention to detail.
  • Passion for healthcare and improving accessibility, particularly for underserved populations
Benefits
  • Full Medical, Dental, and Vision coverage
  • Access to Vitable's Primary Care Benefit (in supported areas)
  • A generous equity plan
  • Unlimited PTO
  • Macbook and any other hardware you need to get your job done
  • Mentorship program through First Round Capital
  • Fun, creative, and collaborative work environment
Why Vitable?
  • You believe healthcare should be simple, accessible, and delightful for everyone.
  • You want to join an incredibly ambitious team to build the #1 company in healthcare for hourly waged employees.
  • You love working at a super fast cadence with a great team, and having fun while doing it.
  • Benefits (medical/dental/vision insurance, Unlimited PTO, WFH stipend, mentorship opportunities through First Round Capital, team kickoffs and offsites, etc.)
  • We're remote-first with a national team


Vitable does not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. We're committed to hiring the best team possible and value differences and diverse perspectives. Join us

  • Enrollment Associate

    4 weeks ago

    Philadelphia, United States Vitable Health Full time

    Job DescriptionJob DescriptionVitable OverviewAt Vitable Health, our team of engineers, clinicians, and operators are building a delightful and affordable primary care benefit designed specifically for the 80 million Americans who are uninsured or under-insured.We built Vitable because healthcare is complex and expensive, but everyone needs it. Our...

  • Enrollment Services Associate

    3 weeks ago

    Philadelphia, United States Community College of Philadelphia Full time

    Under limited supervision, with latitude for the use of independent judgment, initiative and decision-making, the Enrollment Services Associate position provides clerical and front-line support to the Financial Aid, Records and Registration, and Student Tuition Services departments. The Enrollment Services Associate provides excellent customer service while...

  • Enrollment Services Associate

    1 day ago

    Philadelphia, United States Community College of Philadelphia Full time

    Under limited supervision, with latitude for the use of independent judgment, initiative and decision-making, the Enrollment Services Associate position provides clerical and front-line support to the Financial Aid, Records and Registration, and Student Tuition Services departments. The Enrollment Services Associate provides excellent customer service while...

  • Enrollment Services Associate

    2 weeks ago

    Philadelphia, United States Community College of Philadelphia Full time

    Under limited supervision, with latitude for the use of independent judgment, initiative and decision-making, the Enrollment Services Associate position provides clerical and front-line support to the Financial Aid, Records and Registration, and Student Tuition Services departments. The Enrollment Services Associate provides excellent customer service while...

  • Enrollment Assistant

    5 days ago

    Philadelphia, United States ESPERANZA CYBER CHARTER SCHOOL Full time

    JOB DESCRIPTION: Esperanza Cyber Charter School (ECCS) is located in North Philadelphia and currently seeking mission-driven Enrollment & Attendance Assistant applicants that align with ECCS's mission and enthusiasm for equity. The Enrollment Assistant with clerical duties works full-time in person in the office, under the guidance and supervision of the...

  • Provider Enrollment Specialist

    4 weeks ago

    Philadelphia, United States Global Force USA Full time

    Provider Enrollment Specialist Location : Philadelphia PA 19113 Contract: 3 months with possibility of extension Under the direct supervision of the Provider Enrollment Supervisor, the Provider Enrollment Specialist is responsible for maintaining both participating and non-participating provider records in the provider database, mapping...

  • Provider Enrollment Specialist

    2 weeks ago

    Philadelphia, United States Global Force Full time

    Provider Enrollment Specialist Location : Philadelphia PA 19113 Contract: 3 months with possibility of extension Under the direct supervision of the Provider Enrollment Supervisor, the Provider Enrollment Specialist is responsible for maintaining both participating and non-participating provider records in the provider database, mapping claims in the...

  • Associate Director of Enrollment Reporting

    5 days ago

    Philadelphia, United States Jefferson Health Full time

    Minimum Education and Experience Requirements: Education:Bachelor's degree; Master's degree preferred.ANDExperience:Three to five years of experience in higher education enrollment management is preferred. Experience in reporting and data analysis highly preferred. ResponsibilitiesJob Summary The Associate Director of Enrollment Reporting & Data Analytics is...

  • Enrollment Case Manager

    1 month ago

    Philadelphia, United States Kings Staffing LLC. Full time

    Job DescriptionJob DescriptionKing's Staffing serves as a career pathway for individuals interested in the Human Services industry. As an Employee of Kings Staffing, you will serve as an Enrollment Broker, enrolling residents that live in your assigned area, into Home and community based services.-Must be willing to travel throughout assigined area to...

  • Enrollment Support Assistant

    2 weeks ago

    Philadelphia, United States Community College of Philadelphia Full time

    Under the direction of the Manager, Enrollment Management Support, the Enrollment Support Specialist reviews educational credentials including postsecondary transcripts and determines appropriate placement for English and math; reviews educational credentials to determine proper course prerequisites and co-requisites for registration and transfer. Occasional...

  • Enrollment Support Assistant

    3 weeks ago

    Philadelphia, United States Community College of Philadelphia Full time

    Under the direction of the Manager, Enrollment Management Support, the Enrollment Support Specialist reviews educational credentials including postsecondary transcripts and determines appropriate placement for English and math; reviews educational credentials to determine proper course prerequisites and co-requisites for registration and transfer. Occasional...

  • Enrollment Specialist

    5 days ago

    Philadelphia, United States Trinity Health Full time

    Employment Type: Full timeShift: Day Shift Description: Enrollment Specialist Shift: Typical work schedule is Monday to Friday, 8 am to 5 pm with occasional evening or weekend hours required. Status: Full time Location: Mercy LIFE West Philadelphia Incentives: $5,000 Sign on Bonus AND 1st Day Benefits We are seeking a compassionate and sales minded...

  • Enrollment Specialist

    4 days ago

    Philadelphia, United States Trinity Health Full time

    Employment Type: Full time Shift: Day Shift Description: Enrollment Specialist Shift: Typical work schedule is Monday to Friday, 8 am to 5 pm with occasional evening or weekend hours required. Status: Full time Location: Mercy LIFE West Philadelphia Incentives: $5,000 Sign on Bonus AND 1st Day Benefits We are seeking a compassionate and sales...

  • Coordinator, Dual Enrollment

    1 month ago

    Philadelphia, United States Community College of Philadelphia Full time

    This position is primarily located at the College’s Main Campus with regular travel to the Northeast Regional Center and partner high schools.**College Intro** - Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a...

  • Associate Dean of Graduate Administration, Operations and Finance

    1 day ago

    Philadelphia, United States Drexel University Full time

    Associate Dean of Graduate Administration, Operations and Finance Job no: 503074 Work type: Full-Time Location: University City - Philadelphia, PA Categories: College of Medicine Job Summary The Associate Dean is responsible for the fiscal and academic health of the Graduate School of Biomedical Sciences and Professional Studies and will ensure the Dean has...

  • Clinical Research Associate

    4 weeks ago

    Philadelphia, United States Diverse Lynx Full time

    Position Clinical Research Associate Location Philadelphia PA (Onsite) Job type:- Fulltime Job Description Qualifications " A multi-tasked individual with a minimum 2 years of experience in a clinical research coordinator role. " College degree in medicine, science, health, or equivalent. " Performs management of research activities to ensure the...

  • Technology Associate

    1 day ago

    Philadelphia, United States Mastery Schools Full time

    About Mastery:Founded in 2001, Mastery Schools is a public charter network of 24 K-12 schools in Philadelphia and Camden, serving more than 14,000 students. At Mastery, we’re on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal for...

  • Research Associate

    4 weeks ago

    Philadelphia, United States Drexel University Full time

    Research AssociateJob no: 503027 Work type: Full-Time Location: University City - Philadelphia, PA Categories: Drexel University, Dornsife School of Public HealthJob SummaryThe Research Associate position will provide support to the study investigators and research staff located in the Department of Community Health & Prevention in the Dornsife School of...

  • Research Associate

    2 days ago

    Philadelphia, United States Temple University Full time

    Grade: T25 The link below will give you information about the University’s “T” salary structure. Learn more about the “T” salary structure. A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant’s education and experience, all relevant internal equity considerations, department budget,...

  • Research Associate

    5 days ago

    Philadelphia, United States Drexel University Full time

    About Drexel University Located in the heart of Philadelphia, Drexel University is a world‐class, comprehensive, R1 research institution and a global leader in experiential education. For more than 100 years, our renowned Cooperative Education (co-op) program has enabled students to gain professional work experience before they graduate, setting them...