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PRN Medical Call Center Representative IN OFFICE AUSTIN
1 month ago
Who we are We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global team of over 3,000 experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way. Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit. What PRN Clinical Recruitment Specialist does at Worldwide We are passionate and singularly focused on hiring the very best talent in the industry, whilst also providing the best possible candidate experience. Dynamic and fast-paced, we are agile, well-resourced and supported by the entire organization, which empowers us to move quickly and decisively. Teamwork and collaboration is paramount, especially as a globally distributed, remote based team. We are at the forefront of Worldwide’s exciting growth and the nexus between candidates and opportunities. What you will do Accomplishes all necessary and applicable WCT training, including Standard Operating Procedures, Corporate Handbook, and Recruitment Training Manual. Always represents WCT in a professional manner (verbal, written and in appearance) when interacting with sponsors, volunteers, outside vendors and fellow employees. Answers all incoming phone calls and return calls in a professional and timely manner. Performs outbound calling to potential participants for enrollment into ongoing studies. Utilizes the recruitment subject database for subject identification, recruitment and qualification. What you will bring to the role Strong communication skills with excellent customer service Tenacity, with the ability to multi-task and adjust to a fast paced, virtual environment and constantly changing schedules Detail-oriented mindset A focus on creating effective relationships with a positive team player attitude Proficiency in MS Outlook, Excel, and Word Experience in a related industry such as healthcare, pharmaceutical, or clinical research preferred REQUIREMENTS: Required: High school or GED diploma. Preferred: At least 2 years of experience in the medical field with some knowledge in medical terminology. Why Worldwide At Worldwide, we balance fun with the serious business of changing lives. We have a values-driven culture that is built from the ground up. We empower our team members to treat every clinical trial like a patient’s life depends on it – because it does. Our leaders are in the trenches with you - committed to advancing science and moving mountains for our customers. Interested in hearing more about Worldwide or our roles? Check out our careers page at www.worldwide.com/careers #J-18808-Ljbffr
