System Support Specialist
3 weeks ago
Title: IT Support Engineer (Healthcare)
Location: Altanta, GA (On-site)
Type: FTE, Direct Hire
Salary: $50,000-75k USD
**Only those who do not require any current or future sponsorship can be considered**
We are seeking an experienced IT Support Engineer to join our Healthcare client's team. As an IT Support Engineer, you will be responsible for providing technical support and assistance to end-users, troubleshooting issues with hardware and software, and ensuring all systems are functioning efficiently.
The ideal candidate will have Healthcare industry experience, with exposure to supporting Epic.
Key Responsibilities:
Provide technical support to end-users, including suporting Epic
Troubleshoot hardware and software issues, and provide solutions to resolve them
Install, configure, and maintain computer hardware and software, including desktops, laptops, printers, and peripherals
Monitor and maintain computer systems, including hardware, software, and network connectivity
Create and maintain documentation on processes, procedures, and troubleshooting guides
Perform user account management tasks in Active Directory, including creating and deleting user accounts, resetting passwords, and modifying permissions
Collaborate with other IT teams and stakeholders to resolve issues and implement new solutions
Participate in on-call rotations to provide after-hours support when needed
To be considered for the role please apply online or email an updated Resume to William Barclay at Oliver James -
william.barclay@oliverjames.com
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