Retail Sales Associate and customer service representative

4 weeks ago

Bettendorf, United States Wireless Central Full time

Wireless Central in Bettendorf, IA is seeking to hire a full-time and Part-time Wireless Retail Associate to provide exceptional customer service and technical support to our customers as well as sell telecommunication products and services. Are you sales savvy and motivated to ensure excellent customer experiences? Would you like to get paid to play with the latest technology? If so, keep readingWe pay our Wireless Retail Associates a competitive wage of $13-$25/hour plus commissions and monthly bonuses. Our top associates are earning up to $50,000 plus per year We also offer sales training, flexible schedules, paid holidays, paid vacation, health, dental, life insurance, 401K with match and an associate phone discount Plus, we have a relaxed, fun, and friendly environment where you get to wear jeans to work. If this sounds like the right fit for you, apply todayABOUT WIRELESS CENTRALWireless Central is a locally owned business with 30 years of experience in the wireless industry. Since 2002, we have been an authorized U. S. cellular agent. We offer many great services including sales on smartphones, tablets, and mobile hotspots. We also offer wireless home phone service, vehicle tracking setup and training, account review, bill payments, and business solutions.As a family-owned business, we treat our team members like family. Our owners work hands-on as partners and provide support so that we can find success together. We know that our employees are essential to that success which is why we offer competitive compensation, solid benefits, and a friendly and personable atmosphere.A DAY IN THE LIFE OF A WIRELESS RETAIL ASSOCIATEAs a Wireless Retail Associate, you arrive for each shift excited to meet new people, provide top-notch customer service, and sell products and services to increase profitability for Wireless Central as well as achieve your own personal goals. You take pride in staying up-to-date on the current trends and the "what's next" in the wireless communication and technology industry. This allows you to provide technical support, upsell, and easily discuss products and services with our customers to help them make informed decisions.You love chatting with people and are able to make personal connections easily and ensure that every customer feels welcome and valued. You initiate conversations with all who approach the store or reach out via phone and happily answer their product, service, and billing questions. You take charge of challenging opportunities as they arise and provide excellent customer service. You feel a great sense of accomplishment in seeing your efforts pay off in your paycheck.In your downtime, you maintain the appearance of the store by keeping it clean, replenishing accessories, and changing out signage and price tags. You feel good about representing a company with a solid reputation and playing an important part in their success.QUALIFICATIONSHigh school diploma or GED2+ years of customer service experienceBasic understanding of Microsoft Excel and WordAvailable evenings and weekendsBasic math skillsTech savvyAt least 1 year of sales experience is preferred, but not required. Are you detail-oriented and organized? Can you work efficiently in times of high customer traffic? Do you have active listening skills? Do you have great communication skills and the ability to explain technical information in a way that is easy to understand? Do you present yourself professionally? Are you driven to achieve personal and store goals? Are you a team player? Can you effectively multitask? Do you have the desire to learn and stay current on products? If so, you may be perfect for this retail job Apply now with our initial 3-minute, mobile-friendly applicationLocation: 61239

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