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Support Engineer
2 months ago
We are seeking a Support Engineer for a very important client
Principal Duties and Responsibilities:
•Performs organizational or low-level design, development, process and/or product test support tasks Executes modifications and revisions of electronic parts, software, system, components or circuitry with some supervision.
•Provides layout and design support for engineers and recommendations for midsized projects with some guidance.
•Produces or executes against spreadsheets, schematics, parts lists, and/or MCNs and all necessary documentation to complete a design with some supervision.
•Helps develop automated and execute manual and automated test plans, test cases, and test procedures Reproduces and debugs moderately complex issues and generates test reports.
•Installs, upgrades, configures, and helps select equipment and/or components based on specifications, tolerances and reliability Monitors equipment performance and analyzes moderately complex failures or malfunctions.
•Conducts analyses to identify, troubleshoot, and/or diagnose straightforward issues, escalating to leaders as needed.
•Diagnoses and troubleshoots simple technical issues with minimal guidance.
•Gathers and integrates data and information from stakeholders to understand simple specifications and develop basic solutions.
•Manages and executes individual project priorities, deadlines, and deliverables.
•Adapts to significant changes and setbacks in order to manage pressure and meet deadlines.
•Collaborates with individuals inside own team and with other teams to complete project work.
Requirement:
Top 5 Required Skills
1 Experience with Manual and Automated testing, preferably on Windows devices
2 Experience in Benchmarking, Performance or Power testing is required.
3 Proficient in Office Apps (Excel, Power Point, ...)
4 Experience with preparing technical reports and charts with several metrics.
5 Experience with preparing devices for product demos.
Technologies:
•Knowledge on Performance Benchmarks
•Testing on Windows or Android devices
•Knowledge on Power Testing and using tools (such as Power Monitor)
•knowledge on debugging tools (such as QPST, QXDM, or similar)
Required Education:.
High School Diploma or equivalent and 3+ years of experience with design, development, R&D, or similar experience in Electronics or related areas.
Required Years of Experience:
3+ years of experience with design, development, R&D, or similar experience in Electronics or related areas
Benefits:
Benefits include:
-MEC/ACP Medical
-Voluntary Dental, Vision, Life, Supplemental Income
-401k (must meet requirements)
-sick leave as required by state/county
