Customer Success Manager
4 weeks ago
ClearPath TMS is hiring an onsite Customer Success Manager to take on a leadership role within our customer success team.
**This is an onsite position. Relocation assistance is provided.**
Core Responsibilities:
Providing training and support for client implementations and new features.
Helping existing customers with data related issues within our platform.
Acting as a liaison between our customers and third party software providers when integrating specialized modules of our platform.
Working with the sales, engineering and rest of the leadership team to expand our training materials for internal staff as well as customers.
Skills/Prerequisites:
Bachelor Degree or higher.
Experience supporting large software systems.
Ability to verbally engage co-workers, staff, and customers for a large percentage of the work day.
Ability to write professional communications.
Strong working knowledge of MS Word and MS Excel.
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