Client Success Specialist

4 weeks ago

Tallahassee, United States PassionHR Inc Full time
Job DescriptionJob Description

Are you ready for a challenging yet rewarding role that allows you to showcase your customer service skills while working with an experienced team to execute exceptional design projects?

Join a successful and growing design firm in Tallahassee as the

Client Care Specialist

Starting at $19.25/hour, your hard work will not go unnoticed as you help us deliver exceptional service and exceed client expectations. Your days will be filled with problem-solving, teamwork, and the opportunity to make a real difference in the lives of our clients. If you're looking for a dynamic position that will keep you on your toes, look no further

You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, plus a variety of optional benefits to fit your life like Critical Care, Dependent Care Savings Account, and more... even Pet Insurance.

who you'll work for...

Since its modest start in 1987 with just 3 employees, the company has provided clients with the solutions to create unique environments through thoughtful design and innovative problem-solving that support their operations, engage their culture, and inspire all who enter. They've achieved immense growth by understanding that every project has unique requirements and that the best results arise from listening to and understanding the client's needs. Today, they employ over 100 people, serve customers across the United States in a variety of markets, and offer product solutions from over 300 manufacturers.

What does a Client CARE Specialist do?

In this exciting Client Care Specialist role in Tallahassee, Florida, you'll have the opportunity to be the glue that keeps our projects together Your days will be filled with a variety of tasks, from assisting sales associates and project managers with proposal preparations to liaising with vendors and subcontractors to ensure smooth project execution. You'll be a key player in maintaining strong customer relationships by addressing their needs promptly and effectively.

Regular team meetings will keep you in the loop, while your dedication to project management excellence will shine through as you coordinate various moving parts to bring our clients' visions to life. Join us in this fast-paced and dynamic role where no two days are the same

Does this sound like you?

To thrive as a Client Care Specialist, you'll need a diverse skill set that includes 2-4 years of experience in sales support or a related field, along with familiarity in project management. Proficiency in MS Windows, Word, Excel, and Outlook is a must, as is experience in customer service and order management, ideally within the office furniture industry. Your exceptional communication skills, both verbal and written, will be instrumental in resolving issues effectively and ensuring smooth order processes.

Attention to detail is key to guarantee successful deliveries and client satisfaction, while your ability to multitask and adapt to changing priorities will keep you ahead of the game. If you're a self-starter with strong problem-solving abilities and a passion for customer service, we want to hear from you

If this sounds like the right job for you, don't wait - apply today.

We look forward to hearing from you

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