Client Services Administrator

2 weeks ago


Broken Arrow, United States Robson Property Management Full time

Job Description Job Description Job Description:The Client Services Administrator position supports the community management team in the administration of Homeowner Associations. This position interacts with internal and external customers including clients, homeowners, and vendors, as well as the internal team members at Robson Property Management (RPM). This position helps to facilitate the operations and administration of associations in accordance with the management agreement.Location:Broken Arrow, Oklahoma Full time, 40 hours weekly, in office, 8am-5pmDuties:Duties include but are not limited to: Assists with RPM calls/meetings as needed. Receives and responds to incoming calls from clients, homeowners, and vendors. Greets office visitors as needed. Organizes and prepares correspondence relating to association business. Prepares and assists the community management team with association meeting packets and in-house mailings. Updates homeowner and association information in software database and shared files. Files association documents as needed. Assists in getting bids from vendors for associations as needed. Assists with the processing of association architectural/modification applications submitted online by owners. Processes all work orders submitted. Assists with the monthly asset inspections for associations as needed. Provides general office support when needed. Other duties as assigned.Requirements: Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level. Knowledge of conflict resolution techniques at a proficient level. Professional communication skills (phone, interpersonal, written, verbal, etc.). Professional customer service skills. Self-motivated, proactive, detail-oriented, and a team player. Time management and time-critical prioritization skills.Education & Experience: College Degree Preferred Community Association or Property Management experience preferredSalary:$42-$48K annually, depending on experienceCompany Description HOA property management company based in Broken Arrow, OK. Company Description HOA property management company based in Broken Arrow, OK.#J-18808-Ljbffr

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