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Client Care Specialist
3 months ago
PCC (Client Care Specialist)Customer Care - Lehi, UT - Full Time Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. We are seeking a Client Care Specialist for our Lehi, UT office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments. But that's just the beginning This is an entry level role with opportunity to promote into leadership or other roles within a rapidly growing healthcare organization.Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.BenefitsAccelerated healthcare career growth - rapid advancement opportunitiesPotential to move into other departments, including clinic-based positions Insurance benefits (Medical, Dental, Vision) - 90% of premiums covered by Serenity Healthcare20 days off annually (10 PTO days and 10 Holidays)Employee access to Serenity's treatment optionsAccess to corporate onsite gym, game room and other amenitiesOpen to full or part time - multiple shifts availableResponsibilitiesConnecting with patients via phoneHelp solve problems and educate patients about TMS and KetamineCoordinate with clinics for patient careOther relevant duties as neededQualificationsHigh School Diploma/ GEDStrong customer service mindsetPrevious experience in customer service requiredExcellent verbal and written communication, and basic math skills.Well-versed in de-escalation skills and ability to connect with individuals.About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.Learn More About Us About Serenity Healthcare Serenity's Provided Services Meet our Patients Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to [email protected]
