Customer Service Representative

3 weeks ago


Longview, United States Drug & Alcohol Testing Compliance Services Full time

What We Need We are looking for a full-time Customer Support Representative to add to our team. Don't worry, previous hiring/experience is not required, we will teach you everything you need to know If you enjoy working with people, are good with a computer, and have excellent writing and communication skills, this position is for you. Who We Are DATCS is a certified woman-owned company, doing business for over 33 years that specializes in DOT compliance and facilitates workplace drug testing throughout the United States. Our goal is not just drug testing employees but to educate and improve work and school environments. A day in the life of a Customer Support Representative: Working as a Customer Support Representative will give you the opportunity to do lots of different things. It's really a mix of answering phones, customer service, and administrative tasks all rolled into one awesome job. Primarily, you'll be engaging with and talking to customers, over the phone, via email, online, or in person. What Education Do You Need We only require a high school diploma and 1 to 2 years of working experience in any field. We prefer some college or vocational education. Workplace drug testing is a unique field, and we provide all of the education and will be trained by an awesome team. Work Schedule The typical schedule is Monday thru Friday, 8:30 to 5:30, 40 hours a week. We are flexible for when family issues arise, we totally understand. Application Process If you think you have what it takes to do this job, the next step is to complete an application online. The application is simple, asking for your resume and some questions to help us get to know you better. If you are selected to move forward in the hiring process, we will require two online assessment tests, Excel & Customer Service. The customer service assessment has no right or wrong answer; just answer with your first instinct. It's really a cool test and we will share the results with you. Salary: $15.00 per hour #J-18808-Ljbffr



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