Current jobs related to Customer Experience Representative - East Boston - Enterprise Mobility Inc

  • Customer Experience Representative

    3 weeks ago

    Boston, Massachusetts, United States Enterprise Holdings Full time

    Customer Experience Representative Job DescriptionAt Enterprise Holdings, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in ensuring our customers receive the highest level of service and satisfaction.Key Responsibilities:Provide friendly and efficient customer service,...

  • Customer Experience Representative

    4 weeks ago

    East Granby, United States Signature Aviation Full time

    This role is located on-site only in Hartford, CT. The primary responsibility of the Customer Experience Representative is to guarantee every guest has an exemplary experience. The enthusiastic and engaging individual delivers customer service with p Customer Experience, Representative, Experience, Retail, Airline, Customer

  • Customer Experience Representative

    2 weeks ago

    Boston, Massachusetts, United States Runna Full time

    Customer Experience RepresentativeWe're seeking a highly skilled Customer Experience Representative to join our team at Runna. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our users, ensuring their satisfaction, and resolving any issues that may arise.Key Responsibilities:Respond to customer...

  • Customer Experience Representative

    1 month ago

    Boston, Massachusetts, United States Enterprise Holdings Full time

    Customer Experience RepresentativeJoin Enterprise Holdings, the largest and fastest-growing privately owned automotive rental and leasing company in North America, as a Customer Experience Representative. In this role, you will provide exceptional customer service, ensuring a positive experience for all customers. Your responsibilities will include:Key...

  • Customer Experience Representative

    2 weeks ago

    East Walpole, Massachusetts, United States T-Mobile Full time

    As a Customer Experience Representative at T-Mobile, you will play a key role in helping customers find the right solutions for their needs. Your responsibilities will include:Key Responsibilities:Providing personalized demonstrations of the latest technology and devicesExploring customers' individual needs and preferencesHelping customers pick up where they...

  • Customer Experience Representative

    2 months ago

    East Boston, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...

  • Customer Experience Representative

    4 weeks ago

    East Granby, United States BBA Aviation Plc. Full time

    JOB DESCRIPTION This role is located on-site only in Hartford, CT. The primary responsibility of the Customer Experience Representative is to guarantee every guest has an exemplary experience. The enthusiastic and engaging individual delivers customer service with poise. The Customer Experience Representative should demonstrate reliability in the Company's...

  • Customer Experience Representative

    4 weeks ago

    Boston, Massachusetts, United States Saatva Full time

    About SaatvaSaatva is a Direct-to-consumer luxury mattress and home furnishings brand that aims to provide every consumer with a great night's sleep. Our marketing mission is to answer every question a consumer might have about mattresses, sleep, and sleep health, ensuring that every consumer finds the right mattress for them.Job SummaryWe are seeking a...

  • Customer Experience Representative

    3 weeks ago

    East Stroudsburg, Pennsylvania, United States Weis Markets Full time

    {"ESSENTIAL DUTIES AND RESPONSIBILITIES": "The Customer Experience Associate is responsible for providing exceptional customer service, ensuring a positive shopping experience for all customers. This includes greeting customers, answering questions, and resolving customer concerns in a polite and professional manner.Additionally, the Customer Experience...

  • Customer Experience Representative

    2 weeks ago

    East Berlin, Pennsylvania, United States WEIS LLC Full time

    Job SummaryWe are seeking a Customer Experience Associate to join our team at WEIS LLC. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key Responsibilities• Provide excellent...

  • Customer Experience Associate

    3 weeks ago

    East Boston, United States Hertz Full time

    Job Description The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and...

  • Customer Experience Representative

    1 month ago

    Boston, Massachusetts, United States Runna Full time

    About RunnaWe're a fast-growing fitness startup building the #1 training platform for runners. Our mission is to help everyday runners become outstanding by providing world-class training, coaching, and community for everyone.Job DescriptionWe're seeking an enthusiastic Customer Experience individual to join our team on weekdays in a full-time capacity to...

  • Customer Experience Representative

    5 months ago

    Boston, United States Enterprise Holdings Full time

    Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...

  • Customer Experience Ambassador

    3 weeks ago

    East Granby, Connecticut, United States BBA Aviation Plc. Full time

    Job SummaryThis role is located on-site only in Hartford, CT. The primary responsibility of the Customer Experience Representative is to guarantee every guest has an exemplary experience. The enthusiastic and engaging individual delivers customer service with poise. The Customer Experience Representative should demonstrate reliability in the Company's value...

  • Customer Experience Associate

    7 days ago

    Boston, United States Hertz Full time

    The  Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...

  • Patient Experience Representative

    1 month ago

    Boston, Massachusetts, United States Boston Children's Hospital Full time

    Job SummaryBoston Children's Hospital is seeking a highly skilled and compassionate Patient Experience Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service, coordinating patient encounters, and ensuring a smooth and efficient patient flow.Key ResponsibilitiesProvide...

  • Customer Experience Representative

    1 month ago

    East Boston, United States Enterprise Mobility Inc Full time

    Overview The responsibilities include providing a high level of customer service by assisting both internal and external customers, supporting their branch and rental needs. This specific position will be working in the Call Center, communicating primarily through email. The CXR will also gain knowledge through local training and hands-on experience to...

  • Patient Experience Representative II

    1 month ago

    Boston, Massachusetts, United States Boston Children's Hospital Full time

    Job SummaryWe are seeking a highly skilled Patient Experience Representative II to join our team at Boston Children's Hospital. This role is responsible for ensuring the best possible patient experience by monitoring clinic activity and providing positive and effective customer service.Key ResponsibilitiesProvide exceptional customer service to patients and...

  • Customer Experience Associate

    3 weeks ago

    Boston, United States Hertz Full time

    The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...

  • Customer Service Representative

    3 weeks ago

    Boston, Massachusetts, United States MTM Full time

    {"title": "Customer Service Representative", "description": "MTM Transit is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. As a Customer Service Representative, you will be the first point of contact for our customers, providing guidance, information, and support throughout their...

Customer Experience Representative

2 months ago

East Boston, United States Enterprise Mobility Inc Full time
Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

The pay for this position starts at $21.46 / hour with the potential to make up to $31.46 / hour ($21.46 / hour plus shift differentials and monthly bonus opportunities). Average monthly commission bonuses range from $300 to $1400.

This position is located at Boston Logan Airport (BOS) - 15 Transportation Way Boston, MA 02128.

We offer:

  • Paid time off
  • Consistent full time 40 hour per week schedule
  • Employee discount
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Schedules Available:

  • Tuesday, Wednesday, Thursday, Friday, Saturday 7:00am-4:00pm

  • Tuesday, Wednesday, Thursday, Friday, Saturday 12:00pm- 9:00pm
  • Sunday, Monday, Tuesday, Wednesday, Thursday 7:00am-4:00pm
  • Sunday, Monday, Tuesday, Wednesday, Thursday 2:00pm - 11:00pm
Responsibilities

We are hiring now for immediate openings. Responsibilities include:

  • Meet and greet customers in a professional, friendly, and timely manner
  • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
  • Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
  • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
  • Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
  • Place outgoing calls for callback management, and miscellaneous calls as assigned
  • Assist to assess condition of rental upon return
  • Notify Management of any known customer problems
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years of age
  • Must have a High School Diploma or GED
  • Must currently have a valid US driver's license
  • Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must have at least 6 months of prior customer service experience
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future