Customer Experience Associate
2 weeks ago
The Customer Experience Associate I will provide frontline support to PRMI’s customers. They will handle basic inquiries and resolve straightforward issues through various channels, such as phone calls, emails, and chat. They will assist the customer with account level information, troubleshooting problems with their account, and maintaining accurate records for interactions. They are responsible for providing consistent and accurate information. They will have a focus on prompt and professional assistance to customers, contributing to overall customer satisfaction. Responsibilities/Duties/Functions/Tasks Basic Support : Provide frontline support to customers via phone, email, chat, or in person. Issue Resolution : Assist customers with basic inquiries, troubleshooting, and problem-solving. Product Knowledge : Acquire a basic understanding of the company's policies and procedures to effectively assist customers. Training : Participate in extensive, ongoing training. Documentation : Maintain accurate records of customer interactions and transactions. Customer Satisfaction : Ensure customer satisfaction by addressing concerns promptly and professionally. Escalation : Escalate complex issues to higher-level support or management as needed and in accordance with procedures. Feedback : Provide feedback to management regarding recurring issues or customer concerns. Performance : Demonstrate a basic ability to manage customer inquiries with professionalism and within a timely manner. Qualifications No Prior Experience Required Strong communication, analytical, and problem-solving skills Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions. Ability to function well in a high-paced and at times stressful environment. Work Requirements Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space. (i.e. branch or corporate office location). Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. #J-18808-Ljbffr
-
Customer Experience Associate
1 week ago
Salt Lake City, United States Primary Residential Mortgage Full timeThe Customer Experience Associate I will provide frontline support to PRMI’s customers. They will handle basic inquiries and resolve straightforward issues through various channels, such as phone calls, emails, and chat. They will assist the customer with account level information, troubleshooting problems with their account, and maintaining accurate...
-
Customer Experience Associate
3 weeks ago
Salt Lake, Utah, United States Best Buy Full time{"title": "Customer Experience Specialist", "description": "**About the Role**As a Customer Experience Specialist at Best Buy, you will be the face of our company for every customer who visits our stores. You will be obsessed with finding the right solutions to fit each person\u2019s immediate and future needs. You will build long-lasting relationships with...
-
Customer Experience Associate
3 weeks ago
Salt Lake, Utah, United States Enterprise Mobility Inc Full timeOverviewAt Enterprise Mobility Inc, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in ensuring our customers receive top-notch service and support.We're a dynamic and growing company that values innovation, customer satisfaction, and employee development. Our teams are...
-
Sales Associate
3 weeks ago
Salt Lake, Utah, United States Down East Full timeAbout the RoleWe are seeking a highly skilled Sales Associate to join our team at Down East. As a Sales Associate, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesCustomer Experience: Provide outstanding customer service, respond to customer concerns, and ensure a positive shopping...
-
Customer Experience Associate
3 weeks ago
Salt Lake, Utah, United States Enterprise Holdings Full time{"title": "Customer Experience Representative", "description": "OverviewAt Enterprise Holdings, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a key role in making that happen.ResponsibilitiesProvide friendly and efficient service to customersOffer company-approved services and products to...
-
Customer Experience Associate
1 month ago
Salt Lake, Utah, United States Enterprise Holdings Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key ResponsibilitiesMeet and greet customers in a professional and...
-
Customer Experience Associate
4 weeks ago
Salt Lake, Utah, United States Enterprise Holdings Full time{"title": "Customer Experience Representative", "description": "OverviewAt Enterprise Holdings, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a key role in making that happen.ResponsibilitiesProvide top-notch customer service by understanding and communicating rental terms and conditions,...
-
Customer Experience Associate
2 weeks ago
Salt Lake, Utah, United States Enterprise Holdings Full time{"title": "Customer Experience Representative", "description": "OverviewAt Enterprise Holdings, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a key role in making that happen.ResponsibilitiesProvide superior customer service by understanding and communicating rental terms and conditions,...
-
Customer Experience Associate
4 weeks ago
Salt Lake, Utah, United States Enterprise Holdings Full time{"title": "Customer Experience Representative", "description": "OverviewAt Enterprise Holdings, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a key role in making that happen.ResponsibilitiesProvide superior customer service by understanding and communicating rental terms and conditions,...
-
Sales Associate
3 weeks ago
Salt Lake, Utah, United States Chico's FAS Full timeJob Title: Part-time Sales AssociateAt Chico's FAS, we're committed to providing an exceptional customer experience. As a Part-time Sales Associate, you'll play a key role in delivering this experience by providing personalized service, building customer relationships, and driving sales.Key Responsibilities:Support Management in promoting a customer-focused...
-
Customer Experience Associate
3 weeks ago
Salt Lake, Utah, United States VASA Fitness Full timeMember Experience SpecialistVASA Fitness is seeking a highly motivated and customer-focused Member Experience Specialist to join our team. As a key member of our operations team, you will be responsible for delivering an exceptional experience to our members and guests every visit.Key Responsibilities:Provide a warm and welcoming experience to members and...
-
Customer Experience Brickyard
5 months ago
Salt Lake City, United States Five Below Full timeAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they'll tell you...
-
Retail Sales Associate
1 month ago
Salt Lake, Utah, United States Bonobos Full timeAbout BonobosWe are a dynamic and innovative retail company that specializes in providing exceptional customer experiences and delivering high-quality menswear products. Our mission is to make fits and connections that inspire people to be themselves.Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team as...
-
Customer Service Leadership Role
3 weeks ago
Salt Lake, Utah, United States Golden Customer Care Full timeJob OpportunityGolden Customer Care is seeking a skilled Assistant Manager, Customer Service to provide leadership and training to supervisors who oversee multiple customer care agents. This role requires effective communication, coaching, and management of given directives, as well as partnership and collaboration with the Customer Care Manager and other...
-
Customer Experience Salt Lake
2 weeks ago
Salt Lake City, United States Five Below Full timeAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell...
-
Customer Experience Associate
3 weeks ago
Lake Havasu City, Arizona, United States Lake Havasu Marketplace Store (Lake Havasu, Arizona) Full timeJob SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience Associate at the Lake Havasu Marketplace Store in Lake Havasu, Arizona. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing donated merchandise, and maintaining a clean and...
-
Customer Experience Associate
4 weeks ago
Lake Havasu City, Arizona, United States Lake Havasu Marketplace Store (Lake Havasu, Arizona) Full timeJob SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience Associate at the Lake Havasu Marketplace Store in Lake Havasu, Arizona. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing donated merchandise, and maintaining a clean and...
-
Customer Experience Associate
4 weeks ago
Lake Havasu City, Arizona, United States Lake Havasu Marketplace Store (Lake Havasu, Arizona) Full timeJob SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience Associate at the Lake Havasu Marketplace Store in Lake Havasu, Arizona. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing donated merchandise, and maintaining a clean and...
-
Customer Experience Associate
4 weeks ago
Lake Havasu City, Arizona, United States Lake Havasu Marketplace Store (Lake Havasu, Arizona) Full timeJob SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience Associate at the Lake Havasu Marketplace Store in Lake Havasu, Arizona. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing donated merchandise, and maintaining a clean and...
-
Customer Experience Associate
4 weeks ago
Lake Havasu City, Arizona, United States Lake Havasu Marketplace Store (Lake Havasu, Arizona) Full timeJob SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience Associate at the Lake Havasu Marketplace Store in Lake Havasu, Arizona. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing donated merchandise, and maintaining a clean and...