Sr. Desktop Support Technician

2 weeks ago


Portland, United States Adventist Health Full time
Job Description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Whether virtual or on campus, Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary:

Provides advanced-level application support to employees. Maintains personal computers and related hardware. Assists Network Engineers with installation of software and hardware.

Job Requirements:

Education and Work Experience:
  • High School Education/GED or equivalent: Preferred
  • Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
  • Two years' technical experience: Preferred
Licenses/Certifications:
  • Dell certification: Preferred
  • Microsoft Technology Associate (MTA) - Infrastructure and Desktop: Preferred
  • CompTIA Certifications: Preferred
Essential Functions:
  • Performs advanced-level computer system maintenance, repairs, and installations. Monitors and controls computer equipment by operating the central console or an online monitor. Monitors hardware systems using operating systems utilities.
  • Actively identifies problems in the department, reports them to the supervisor, pursues feedback, and actively participates in resolution methods. Analyzes existing methods and develop alternatives to increase operations and production efficiency.
  • Performs other job-related duties as assigned.


Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 90 communities on the West Coast and Hawaii with over 400 sites of care, including 26 acute care facilities, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of 37,000 includes employees, physicians and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

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