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Service Manager

3 months ago

Orland Park, United States internationalalfaromeousa.com Full time

The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago, Northwest Indiana markets and Minnesota. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. The International Autos Group will do all they can to promote their employees' growth in the company**.**

**WE OFFER:**

* Paid training

* Paid vacation

* Flexible work hours

* Medical, dental, and vision

* 401K

* Closed Sundays

**RESPONSIBILITIES:**

* Ensure that customers receive prompt, courteous, and effective service

* Serve as a liaison between technicians and customers

* Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer

* Manage and hire technicians and service advisors

* Interview and make new hires

* Distribute work between technicians

* Prioritize required services

* Ensure customer has a positive dealership experience

* Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

* Spend quality time building relationships with the customers

**REQUIREMENTS:**

* Technical automotive knowledge

* Demonstrated ability to manage others

* Organized and friendly personality

* Dealership experience preferred

**Apply for Service Manager**

First name Last name Email address Phone number I would like to receive updates about my application via SMS Address City State/Province Zip/Postal Code Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Education Highest level of education completed Military Experience Yes No **Equal Employment Opportunity Information** (Completion is voluntary)

Orland Park Division is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Orland Park Division are based on business needs, job requirements and individual qualifications, without regard to an applicants race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Orland Park Division . The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

Completion of this form is **optional and voluntary** and your refusal to provide it will not subject you to any adverse treatment.

**Veteran status**

Orland Park Division is subject to the Vietnam Era Veterans Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment veterans in the following classifications.

A disabled veteran is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A recently-separated veteran means any veteran during the three-year period beginning on the date of such veterans discharge or release from active duty in the U.S. military, ground, naval or air service.

An active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An Armed forces service medal veteran means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Signature and Verification

I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

Full Name Date: 2/24/2022