Associate II, Recovery Solution

7 days ago


Hillsboro, United States First Technology Federal Credit Union Full time
Description

The Associate II, Recovery Solution assists in the preparation of loan recovery legal cases, and monitors and documents case status.

Primary Responsibilities:
  • Gather loan documentation to support legal cases, including miscellaneous research requests
  • Monitor status of legal cases, reviewing accounts and cases for action/follow up
  • Respond to attorney communications, escalating to leadership as appropriate
  • Process recovery payments as applicable
  • Respond to member inquiries regarding case status
  • Coordinate the delivery of all incoming and outgoing department communications
Experience and Education Requirement:
  • Minimum Education: High School Diploma or GED
  • Minimum two years' experience in office administration, preferably in the financial services industry; experience with charge off collections is preferred
  • Working knowledge of FDCPA is preferred
  • Basic knowledge of financial industry operating areas including functions, products & services is preferred
  • Effective time management skills and the ability to work independently or in a collaborative team environment
  • Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences
  • Ability to foster strong relationships with internal and external stakeholders
  • Proven ability to professionally handle sensitive documents
  • Good research, analytical, problem solving and critical thinking skills with an excellent attention to detail
  • Working knowledge of Microsoft Office Suite
  • Certification/License: N/A
Location: Hillsboro, OR 97124 (HYBRID)

Target Compensation in Hillsboro, OR: $21.15 - $25.00 + annual bonus

Benefits options include:
  • Traditional medical, dental, and vision coverage
  • 401K matching up to 5% per pay period
  • Accrue up to 17 days of Paid Time Off your first year of employment
  • 11 paid federal holidays
  • Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

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First Tech is not currently offering Visa sponsorship for this position

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