Associate II, Credit
4 weeks ago
The Associate II, Credit handles member servicing for credit related issues, investigates and responds to credit bureau disputes and manages credit reporting data.
Primary Responsibilities:
* Investigate and respond to credit bureau disputes received via E-Oscar and/or submitted directly to the credit union in accordance with the FCRA
* Answer in-bound calls that are related to credit bureau issues and questions
* Partner directly with the credit bureaus (Experian, Equifax, TransUnion and Innovis) on dispute resolutions
* Communicate investigation results to members via phone, mail and/or email
* Assist with validating the monthly credit reporting file for accuracy and integrity
* Maintain current knowledge of FCRA and Metro II Guidelines
* Identify gaps in department processes and procedures, recommending improvements to leadership
* Participate in department projects and initiatives as needed
Experience and Education Requirement:
* Minimum Education: High School Diploma
* Minimum 2 years' experience in the financial services industry or in a credit bureau dispute/reporting position
* Experience in complaint resolution, bankruptcy, loss mitigation, foreclosure or fraud is strongly preferred
* General understanding of loan contracts including APR, simple interest calculations and default provisions required
* Basic knowledge of financial industry regulation requirements; demonstrated understanding of the FCRA required
* Ability to read and interpret credit bureau reports is preferred
* Demonstrated effective time management skills and the ability to work independently or in a collaborative team environment
* Ability to anticipate needs and prioritize projects in a fast-paced environment with tight deadlines and high-volume peaks while producing high-quality work
* Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences
* Proven ability to professionally handle sensitive documents
* Strong analytical, problem solving and critical thinking skills with an excellent attention to detail
* Working knowledge of Microsoft Office Suite
* Certification/License: N/A
Location: Hillsboro, OR 97124 (HYBRID)
Target Compensation in Hillsboro, OR: $19.71 - $21.63 + annual bonus
Benefits options include:
* Traditional medical, dental, and vision coverage
* 401K matching up to 5% per pay period
* Accrue up to 17 days of Paid Time Off your first year of employment
* 11 paid federal holidays
* Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
What makes First Tech different? Click here to learn more
First Tech is not currently offering Visa sponsorship for this position
#FTFSAM
-
Associate II, Credit
1 month ago
Hillsboro, United States First Tech Credit Union Full timeThe Associate II, Credit handles member servicing for credit related issues, investigates and responds to credit bureau disputes and manages credit reporting data. Primary Responsibilities:Investigate and respond to credit bureau disputes received vi Associate, Credit, Retail, Banking
-
Associate II, Credit
2 weeks ago
Hillsboro, United States First Technology Federal Credit Union Full timeDescriptionThe Associate II, Credit handles member servicing for credit related issues, investigates and responds to credit bureau disputes and manages credit reporting data.Primary Responsibilities: Investigate and respond to credit bureau disputes received via E-Oscar and/or submitted directly to the credit union in accordance with the FCRA Answer in-bound...
-
Associate II, Credit
3 weeks ago
Hillsboro, United States First Technology Federal Credit Union Full timeDescriptionThe Associate II, Credit handles member servicing for credit related issues, investigates and responds to credit bureau disputes and manages credit reporting data.Primary Responsibilities:Investigate and respond to credit bureau disputes received via E-Oscar and/or submitted directly to the credit union in accordance with the FCRAAnswer in-bound...
-
Associate II, Credit
3 weeks ago
Hillsboro, United States First Technology Federal Credit Union Full timeThe Associate II, Credit handles member servicing for credit related issues, investigates and responds to credit bureau disputes and manages credit reporting data.Primary Responsibilities:Investigate and respond to credit bureau disputes received via E-Oscar and/or submitted directly to the credit union in accordance with the FCRAAnswer in-bound calls that...
-
Associate II, Credit
2 weeks ago
Hillsboro, United States First Technology Federal Credit Union Full timeDescriptionThe Associate II, Credit handles member servicing for credit related issues, investigates and responds to credit bureau disputes and manages credit reporting data.Primary Responsibilities:Investigate and respond to credit bureau disputes received via E-Oscar and/or submitted directly to the credit union in accordance with the FCRAAnswer in-bound...
-
Associate II, Credit
2 weeks ago
Hillsboro, United States First Technology Federal Credit Union Full timeDescriptionThe Associate II, Credit handles member servicing for credit related issues, investigates and responds to credit bureau disputes and manages credit reporting data.Primary Responsibilities:Investigate and respond to credit bureau disputes received via E-Oscar and/or submitted directly to the credit union in accordance with the FCRAAnswer in-bound...
-
Associate II, Credit
2 weeks ago
Hillsboro, United States First Technology Federal Credit Union Full timeThe Associate II, Credit handles member servicing for credit related issues, investigates and responds to credit bureau disputes and manages credit reporting data.Primary Responsibilities:Investigate and respond to credit bureau disputes received via E-Oscar and/or submitted directly to the credit union in accordance with the FCRAAnswer in-bound calls that...
-
Associate II, Credit
2 weeks ago
Hillsboro, United States First Technology Federal Credit Union Full timeThe Associate II, Credit handles member servicing for credit related issues, investigates and responds to credit bureau disputes and manages credit reporting data.Primary Responsibilities:Investigate and respond to credit bureau disputes received via E-Oscar and/or submitted directly to the credit union in accordance with the FCRAAnswer in-bound calls that...
-
Associate II, Credit
4 weeks ago
Hillsboro, OR, United States First Technology Federal Credit Union Full timeThe Associate II, Credit handles member servicing for credit related issues, investigates and responds to credit bureau disputes and manages credit reporting data.Primary Responsibilities:Investigate and respond to credit bureau disputes received via E-Oscar and/or submitted directly to the credit union in accordance with the FCRAAnswer in-bound calls that...
-
Associate II, Credit
3 weeks ago
Hillsboro, OR, United States First Technology Federal Credit Union Full timeDescriptionThe Associate II, Credit handles member servicing for credit related issues, investigates and responds to credit bureau disputes and manages credit reporting data.Primary Responsibilities:Investigate and respond to credit bureau disputes received via E-Oscar and/or submitted directly to the credit union in accordance with the FCRAAnswer in-bound...
-
Associate II, Credit
3 weeks ago
Hillsboro, OR, United States First Technology Federal Credit Union Full timeThe Associate II, Credit handles member servicing for credit related issues, investigates and responds to credit bureau disputes and manages credit reporting data.Primary Responsibilities:Investigate and respond to credit bureau disputes received via E-Oscar and/or submitted directly to the credit union in accordance with the FCRAAnswer in-bound calls that...
-
Associate II, Credit
2 weeks ago
Hillsboro, OR, United States First Technology Federal Credit Union Full timeThe Associate II, Credit handles member servicing for credit related issues, investigates and responds to credit bureau disputes and manages credit reporting data.Primary Responsibilities:Investigate and respond to credit bureau disputes received via E-Oscar and/or submitted directly to the credit union in accordance with the FCRAAnswer in-bound calls that...
-
Associate II, Credit
2 weeks ago
Hillsboro, OR, United States First Technology Federal Credit Union Full timeDescriptionThe Associate II, Credit handles member servicing for credit related issues, investigates and responds to credit bureau disputes and manages credit reporting data.Primary Responsibilities:Investigate and respond to credit bureau disputes received via E-Oscar and/or submitted directly to the credit union in accordance with the FCRAAnswer in-bound...
-
Associate II, Credit
2 weeks ago
Hillsboro, OR, United States First Technology Federal Credit Union Full timeDescriptionThe Associate II, Credit handles member servicing for credit related issues, investigates and responds to credit bureau disputes and manages credit reporting data.Primary Responsibilities:Investigate and respond to credit bureau disputes received via E-Oscar and/or submitted directly to the credit union in accordance with the FCRAAnswer in-bound...
-
BI Analyst II, Credit Risk
1 week ago
Hillsboro, United States First Tech Federal Credit Union Full timeDescription The BI Analyst II, Credit Risk works independently to perform research, data extraction and analysis, building data and analytical tools and providing financial modeling to support the mitigation of credit risk. Here's what you can expect from the job and what you need to be successful: Job Duties Develop complex financial modeling, particularly...
-
Cyber Security Engineer II
1 day ago
Hillsboro, United States First Tech Credit Union Full timeThe Cyber Security Engineer II assesses the credit unions IT security footprint to determine areas of vulnerability or flawed design and address/resolve issues as appropriate. This position also administers controls and performs assessments to preven Security Engineer, Security, Engineer, Cyber, Business Partner, Technology, Banking, IT
-
Dispute Associate
1 month ago
Hillsboro, United States First Tech Credit Union Full timeThe Dispute Associate investigates and resolves fraudulent merchant disputes involving debit & credit card point of sale and PIN-based transactions, ATM transactions, and person-to-person transactions. The Associate ensures compliance with current re Associate, Dispute, Retail, Banking, Skills
-
Dispute Associate
2 days ago
Hillsboro, United States First Tech Credit Union Full timeThe Dispute Associate investigates and resolves fraudulent merchant disputes involving debit & credit card point of sale and PIN-based transactions, ATM transactions, and person-to-person transactions. The Associate ensures compliance with current re Associate, Dispute, Retail, Banking, Skills
-
Cyber Security Engineer II
4 weeks ago
Hillsboro, United States First Technology Federal Credit Union Full timeDescription The Cyber Security Engineer II assesses the credit unions IT security footprint to determine areas of vulnerability or flawed design and address/resolve issues as appropriate. This position also administers controls and performs assessments to prevent security risks. Here's what you can expect from the job and what you need to be successful:...
-
Cyber Security Engineer II
1 day ago
Hillsboro, United States First Technology Federal Credit Union Full timeThe Cyber Security Engineer II assesses the credit unions IT security footprint to determine areas of vulnerability or flawed design and address/resolve issues as appropriate. This position also administers controls and performs assessments to prevent security risks. Here's what you can expect from the job and what you need to be successful: Job Duties...
