![Autowash Management LLC](https://media.trabajo.org/img/noimg.jpg)
Customer Support Representative
1 month ago
As the liaison between our company and its current and potential customers, the Autowash Customer Support Representative should embody the mission, vision, and values of Autowash Management LLC. You are expected to be friendly, service-forward, and knowledgeable to effectively solve customer issues, complaints, and inquiries. As an Autowash CSR, you are ready to answer, continually thinking in the mindset of “thrifty nickels” both for the customer and the company, and consistently have a smile on the other side of the phone – keeping customer satisfaction at the core of every decision and behavior.
Responsibilities:
- Manage inbound and outbound calls for car wash customers and members in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information through questioning, research issues, and provide solutions and/or alternatives
- Seize opportunities to upsell products and membership services through customer education
- Build sustainable relationships and engage customers going taking the extra mile
- Keep accurate notes and records of all conversations in our call center database in a comprehensible way
- Frequently broadens knowledge base and performance skill levels through team knowledge and educational events
- Meet personal/team qualitative and quantitative targets
Accountabilities:
- Must have the ability to prioritize and work independently with minimal direct supervision
- Must have excellent communication, customer service and problem-solving skills.
- Must be competent in writing, reading, and speaking effectively with customers demonstrated through observations, orientation reviews, and quarterly reviews.
- Must be competent in writing, reading, and speaking effectively with AW team as demonstrated through observations, effective use of TEAMS protocols, and supervisor notes.
Physical Demands:
- Regularly required to sit, walk, stand, bend, and/or lift
- Regularly required to talk or listen.
- Regularly required to use a computer, computer screen and type.
- Sometimes required to lift heavy packages (20 pounds or greater).
Minimum Qualifications:
- Computer skills required: Microsoft Office, Social Networking, Email communication
- Minimum Desired Education: Some college, (communications, marketing or business preferred)
- Minimum Desired Experience: 1 year
- Preferred Experience: customer service, marketing, or administrative work preferred
- Professional Associations: none
-
Customer Support Representative
2 months ago
Denver, United States King Door Co Inc Full time** Customer Support Representative** **Job Category****:** Administration **Requisition Number****:** CUSTO008086 Showing 1 location **Job Details** **Description** Ankmar of Denver, a part of DH Pace Company, Inc., aspires to hire a Customer Support Representative. We are seeking a detail oriented and organized individual capable of effectively managing...
-
Customer Support Representative
4 weeks ago
Denver, United States King Door Co Inc Full time** Customer Support Representative** **Job Category****:** Administration **Requisition Number****:** CUSTO008086 Showing 1 location **Job Details** **Description** Ankmar of Denver, a part of DH Pace Company, Inc., aspires to hire a Customer Support Representative. We are seeking a detail oriented and organized individual capable of effectively managing...
-
Customer Support Representative
2 weeks ago
Denver, Colorado, United States HouseCall Full time**Customer Support Representative** at Housecall Pro Denver, Colorado, United States **At Housecall Pro,** we're committed to making the everyday lives of home services professionals better by providing solutions that support their paths to success. Our core SaaS software platform runs all aspects of a home services business, including scheduling,...
-
Customer Support Representative
2 weeks ago
Denver, United States HouseCall Full time**Customer Support Representative** at Housecall Pro Denver, Colorado, United States **At Housecall Pro,** we're committed to making the everyday lives of home services professionals better by providing solutions that support their paths to success. Our core SaaS software platform runs all aspects of a home services business, including scheduling,...
-
Customer Support Representative
2 weeks ago
Denver, United States Autowash Management LLC Full timeJob DescriptionJob DescriptionDescription:As the liaison between our company and its current and potential customers, the Autowash Customer Support Representative should embody the mission, vision, and values of Autowash Management LLC. You are expected to be friendly, service-forward, and knowledgeable to effectively solve customer issues, complaints, and...
-
Customer Service Support Representative
1 week ago
Denver, United States LabCorp Full timeLabCorp is seeking a Customer Service Support Representative to join our team in Lakewood, CO. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a...
-
Customer Support Representative I
2 months ago
Denver, United States Nexmuv Full time**Customer Support Representative I (Remote)** Preferable Location: Denver | Full Time **Role and Responsibilities** As a Customer Service Specialist, you will act as a crucial member of our team by striving to build a positive experience for our customers. This position is responsible for counseling and assisting the customer on all moving-related service...
-
Customer Support Representative I
4 weeks ago
Denver, United States Nexmuv Full time**Customer Support Representative I (Remote)** Preferable Location: Denver | Full Time **Role and Responsibilities** As a Customer Service Specialist, you will act as a crucial member of our team by striving to build a positive experience for our customers. This position is responsible for counseling and assisting the customer on all moving-related service...
-
Denver, United States Miller International Inc. Full timeJob DescriptionJob DescriptionMiller International, Inc., apparel designer and distributor of Cinch® and Cruel® is searching for our next Customer Service Representative. Our Customer Service Representative plays a fundamental role as a company liaison with our customers and account managers. The primary responsibility of this is position is to provide...
-
Client Support Representative
3 weeks ago
Denver, United States Paideia Management Full timePaideia Management delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The Client...
-
Customer Service Representative
3 weeks ago
Denver, United States Evolve Inc Co. Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
-
Customer Service Representative
3 weeks ago
Denver, United States Evolve Inc Co. Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
-
Customer Service Representative
1 month ago
Denver, United States Steele Rubber Products Full timeExciting Opportunity to Join Our Team as a Full Time Customer Service Representative! Are you passionate about providing exceptional service to customers? Do you thrive in a moderately-paced and customer-focused environment? Look no further! Steele Rubber Products is seeking a dedicated individual to join our team in Denver, NC. As a Customer Service...
-
Customer Service Representative
4 weeks ago
Denver, United States Steele Rubber Products Full timeExciting Opportunity to Join Our Team as a Full Time Customer Service Representative! Are you passionate about providing exceptional service to customers? Do you thrive in a moderately-paced and customer-focused environment? Look no further! Steele Rubber Products is seeking a dedicated individual to join our team in Denver, NC. As a Customer Service...
-
Customer Service Representative
4 weeks ago
Denver, United States Steele Rubber Products Full timeJob DescriptionJob DescriptionExciting Opportunity to Join Our Team as a Full Time Customer Service Representative! Are you passionate about providing exceptional service to customers? Do you thrive in a moderately-paced and customer-focused environment? Look no further! Steele Rubber Products is seeking a dedicated individual to join our team in Denver,...
-
Customer Service Representative
1 month ago
Denver, United States Steele Rubber Products Full timeJob DescriptionJob DescriptionExciting Opportunity to Join Our Team as a Full Time Customer Service Representative! Are you passionate about providing exceptional service to customers? Do you thrive in a moderately-paced and customer-focused environment? Look no further! Steele Rubber Products is seeking a dedicated individual to join our team in Denver,...
-
Support Services Representative
3 weeks ago
Denver, United States Tyler Technologies Full timeDescription The nation's leading Web Services and e-commerce company is currently seeking a Support Services Representative (SSR) to complement its growing team. The Tyler Colorado based subsidiary of the eGovernment firm Tyler Technology helps Colorado government entities web-enable their information services. Our electronic government solutions use...
-
Customer Service Representative
4 days ago
Denver, United States Caliber Collision Repair Services Full timeService Center. Denver - East Evans. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to in Customer Service Representative, Customer Service, Representative, Retail, Service
-
Customer Service Representative
4 weeks ago
Denver, United States Waterton Full time** Customer Service Representative** **Job Category****:** R Office Other **Requisition Number****:** CUSTO01970 Showing 1 location **Job Details** **Description** We are passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance...
-
Support Services Representative
4 weeks ago
Denver, United States Tyler Technologies Full timeThe nation's leading Web Services and e-commerce company is currently seeking a Support Services Representative (SSR) to complement its growing team. The Tyler Colorado based subsidiary of the eGovernment firm Tyler Technology helps Colorado government entities web-enable their information services.Our electronic government solutions use technology to...