Convention Services Manager

2 months ago

Albuquerque, United States Heritage Hotels & Resorts Full time

Job Type

Full-time

Description

WORK, PLAY, & ENJOY LIFE WITH HERITAGE
Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico
Full-time Salary Position starting at $50k DOE plus benefits. Located in Albuquerque, NM. Working out of our Hotel Albuquerque in Albuquerque, NM.

Position Purpose: The Convention Services Manager has a love for assisting clients to create flawless and memorable events. This associate details, services and collects payments for contracted groups. This associate works closely with clients and the hotel operations team for all aspects of event planning and execution.

Supervisory Responsibilities: None

Essential Duties and Functions/Responsibilities/Tasks:

  • Possesses excellent teamwork and communication skills, as both are necessary to maintain a well- orchestrated operation that resonates with guests
  • Works closely with guests and tailor each event to the specific needs
  • Serves as on-site contact for client during events
  • Work with the culinary team to design menus with the appropriate food & wine pairing and customizes each event to client's specifications
  • Understands current market trends
  • Thinks creatively in event design, culinary skills and developing inspiration for the client
  • Conducts property site tours with historical knowledge of location and significance of the building
  • Desires to serve guests and provide an outstanding product with exceptional service
  • Possesses superior customer service and employee-relation skills
  • Attends weekly meetings client/internal
  • Ensures food service quality and function standards
  • Provides professional open communication with all team members and clients
  • Ensures timely collection of payments prior to event start
  • Performs any other related duties as requested by senior convention services manager or directors of catering
Benefits:
  • Part-time employees receive: Dental, Vision and 401k
  • Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k
Requirements
  • Minimum of 2 year or equivalent combination of education and experience; in catering or catering sales in hospitality experience preferred. Convention Service experience a plus.
  • Highschool diploma or equivalent.
  • Strong knowledge of Delfi ideal and MS Office required.
  • High level attention to detail required.
  • Excellent verbal and written communication and ability to multitask.
  • Ability and willingness to work flexible hours including weekends, holidays and late nights.
  • Must be able to lift/push/reach for/carry 20+ pounds occasionally.

NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.

Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.

Salary Description

$50k Annually

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