Customer Service Representative

3 months ago


Conway, United States Professional Counseling Associates Full time

>> Customer Service Representative - Conway Customer Service Representative - Conway Summary Title:Customer Service Representative - ConwayID:1888 Description Arisa Health is seeking a Customer Service Representative for our clinics in Conway. A high school diploma or equivalent is required. At least one year of experience in a related field is preferred. The position will be scheduling appointments on behalf of therapists, running reports in internet sites as well as Microsoft Excel, and providing information directly to current and potential clients of Arisa Health. As part of the Arisa Health service delivery system, the CSR will provide an interactive, welcoming response to all inquiries for service by engaging clients in a supportive, non-judgmental way. Good attendance and telephone skills are required.

Responsibilities include accurate and complete data collection to prepare and maintain client records, accurate maintenance of fee agreements, updating eligibility, and ensuring that needed pre-certifications and authorizations are in place.

Candidates must be able to multitask, have good organizational skills, and be willing to alter duties as needed on a daily basis.

Work Hours: Full time, Monday - Friday, 8:00 a.m. - 5:00 p.m. **No phone calls please.** Alternatively, you can apply to this job using your profile on one of the following sites:



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