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Fraud Investigation and Prevention Analyst, Specialist

1 month ago


Charlotte, United States The Vanguard Group Full time

Global Risk and Security

(GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g. assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions. Within GR&S, the

Enterprise Security and Fraud

(ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape. Our crew are our greatest resource – by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core. The

Fraud Investigation and Prevention Analyst

supports fraud prevention, detection, investigation and response for enterprise security programs and activities, including assessments, risk prioritization, mitigation planning, and execution consistent with law, regulations, standards, and guidelines unique to countries/localities. Identifies, reports, and assists with any large scale fraud events under general direction of management/senior fraud investigators. Responsibilities:

Manages and leads incident process and handling of fraud investigations. Conducts client interviews, evaluates the situation, reviews all of the facts, and recommends action/resolution needed to close the case. Supports the creation and implementation of systems and processes to prevent, detect, and respond to fraud based on fraud intelligence and event analysis. Researches and recommends fraud prevention and detection solutions, focusing on development of automated systems and improvements in anti-fraud controls within business systems and processes. Supports the implementation, execution, review, and maintenance of Global Security policy and procedures consistent with global standards and practices. Thoroughly documents case chronology and prepares reports. Reports any trends to management and recommends system/policy/procedure changes to mitigate future fraud. Works with business units and stakeholders when supporting the recommendation and implementation of fraud prevention and detection measures and controls. Answers Vanguard business unit questions on fraud prevention, trends and detection/response issues. Assists with evaluating fraud protection/prevention systems and/or tools for possible implementation. Supports the project team as needed. Analyzes situations, identifies practical solutions and escalates matters as needed. Develops and maintains an established network of internally and externally contacts to gather, exchange, and execute on actionable fraud and security intelligence to best protect Vanguard Crew, information and client assets. Supports the delivery of fraud and enterprise security education, training, and awareness programs. Provides guidance, advice, training and mentoring to other members of the global security and fraud unit in relation to fraud control methods and investigation standards and practices. Participates in special projects and performs other duties as assigned. Qualifications:

Minimum of three years related work experience. Undergraduate degree or equivalent combination of training and experience. Professional certification (CFE) required or CFE must be obtained on or before 1 year from hire date. Special Factors:

Sponsorship:

Vanguard is not offering visa sponsorship for this position. About Vanguard:

We are Vanguard. Together, we’re changing the way the world invests. For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you

can

get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you. We want to make success accessible to everyone. This is our opportunity. Let’s make it count. Inclusion Statement:

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose. Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. How We Work:

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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