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  • Wexford, Pennsylvania, United States The Hope Learning Center LLC Full time

    The Hope Learning Center LLCAt The Hope Learning Center LLC, we are committed to fostering a supportive and innovative environment for our students. Our mission is to enhance the educational experience for children and adolescents through dedication, empathy, and teamwork.Position Overview: Behavioral Health TechnicianExecute individualized treatment...


  • Wexford, United States The Hope Learning Center Full time

    Compassion~Integrity~Commitment~Innovation~Perseverance~Teamwork Hope Academy is excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and creative ways to reach our students and...


  • Wexford, United States The Hope Learning Center LLC Full time

    Compassion~Integrity~Commitment~Innovation~Perseverance~TeamworkThe Hope Centers are excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and creative ways to reach our students...


  • Wexford, United States The Hope Learning Center LLC Full time

    Compassion~Integrity~Commitment~Innovation~Perseverance~TeamworkThe Hope Centers are excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and creative ways to reach our students...


  • Wexford, United States The Hope Learning Center LLC Full time

    Job DescriptionJob DescriptionCompassion~Integrity~Commitment~Innovation~Perseverance~TeamworkThe Hope Centers are excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and...


  • Wexford, United States The Hope Learning Center LLC Full time

    Job DescriptionJob DescriptionCompassion~Integrity~Commitment~Innovation~Perseverance~TeamworkThe Hope Centers are excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and...


  • Wexford, Pennsylvania, United States The Hope Learning Center LLC Full time

    Position OverviewCompassion, Integrity, Commitment, Innovation, Perseverance, TeamworkThe Hope Learning Center LLC is dedicated to enhancing the educational experience for our students through innovative approaches. We recognize the significance of adapting to the evolving fields of education and psychology, and we strive to implement creative strategies...

  • Paraprofessional

    2 months ago


    Wexford, United States The Hope Learning Center LLC Full time

    Job DescriptionJob DescriptionCompassion~Integrity~Commitment~Innovation~Perseverance~TeamworkHope Academy is excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and creative...


  • Wexford, United States The Hope Learning Center LLC Full time

    Job DescriptionJob DescriptionCompassion~Integrity~Commitment~Innovation~Perseverance~TeamworkHope Academy is excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and creative...


  • Wexford, United States The Hope Learning Center LLC Full time

    Job DescriptionJob DescriptionCompassion~Integrity~Commitment~Innovation~Perseverance~TeamworkHope Academy is excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and creative...


  • Wexford, United States The Hope Learning Center LLC Full time

    Job DescriptionJob DescriptionCompassion~Integrity~Commitment~Innovation~Perseverance~TeamworkHope Academy is excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and creative...

  • Paraprofessional

    3 months ago


    Wexford, United States The Hope Learning Center LLC Full time

    Job DescriptionJob DescriptionCompassion~Integrity~Commitment~Innovation~Perseverance~TeamworkHope Academy is excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and creative...


  • Wexford, United States The Hope Learning Center LLC Full time

    Job DescriptionJob DescriptionCompassion~Integrity~Commitment~Innovation~Perseverance~TeamworkThe Hope Centers are excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and...


  • Wexford, United States The Hope Learning Center LLC Full time

    Job DescriptionJob DescriptionCompassion~Integrity~Commitment~Innovation~Perseverance~TeamworkThe Hope Centers are excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and...

  • HR Supervisor

    2 months ago


    Wexford, United States The Hope Learning Center LLC Full time

    Job DescriptionJob DescriptionCompassion~Integrity~Commitment~Innovation~Perseverance~TeamworkThe Hope Centers are excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and...


  • Wexford, United States The Hope Learning Center LLC Full time

    Job DescriptionJob DescriptionCompassion~Integrity~Commitment~Innovation~Perseverance~TeamworkThe Hope Centers are excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and...


  • Wexford, United States The Hope Learning Center LLC Full time

    Job DescriptionJob DescriptionCompassion~Integrity~Commitment~Innovation~Perseverance~TeamworkThe Hope Centers are excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and...

  • Education Director

    2 days ago


    Wexford, United States The Hope Learning Center LLC Full time

    Job DescriptionJob DescriptionCompassion~Integrity~Commitment~Innovation~Perseverance~TeamworkThe Hope Centers are excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and...

  • Facilities Provider

    1 week ago


    Wexford, United States The Hope Learning Center LLC Full time

    Job DescriptionJob DescriptionCompassion~Integrity~Commitment~Innovation~Perseverance~TeamworkThe Hope Centers are excited to continue our efforts to challenge and support our students in new ways. At Hope, we believe in the power and importance of innovation. The worlds of education and therapy are constantly evolving, and we continue to learn new and...


  • Wexford, United States KinderCare Education Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...

Contact Center Specialist_

2 months ago


Wexford, United States UPMC Full time

UPMC Tri Rivers Musculoskeletal Centers are hiring a full-time Contact Center Specialist to join their team in Wexford, PA In this position, you will work in a call center environment Monday-Friday from 8:00am-4:30pm. You will answer calls and assist patients with scheduling and rescheduling appointments. The ideal candidate will have strong customer service, phone, and computer skills. **Responsibilities:** + Answer multi-line telephone system, with a clear focus on patient satisfaction and first call resolution while scheduling appointments according to the department protocols ensuring the appropriate exam, physician, and timeslot are utilized. Redirect telephone calls and takes messages, when appropriate, interacting with the staff and leadership of other departments when necessary. Review, verify and enter the patient's demographic, financial, and insurance information to ensure data integrity. Enters or updates information in the appropriate system(s) accurately, verifies and revises existing information on patients that have not been interviewed within the past 30 days. + Complete forms, upload, scan, or fax documents as required for patient appointment. Follow up on any incomplete or inaccessible information to assure a completed record. Obtains, verifies and corrects registration information of new and existing patients. Mail new patient packets prior to scheduled appointment and handle medicine refill requests. Act as an advocate for patients by providing guidance, interpretation, and education on scheduling, registration (directions, parking information, and required preparation for appointment), billing, claims, and various patient related inquiries. + Identify and take action to address patient concerns by utilizing effective decision making skills to know when to handle the call, send the call to in house clinical staff or send call to the physician's office to meet the patient's needs. Research, resolve and respond to email, web and telephone billing inquiries from patients and insurance carriers in accordance with departmental protocols. Complete follow-up on unpaid account balances. Contact guarantors, third party payors, and/or other outside agencies for payment of balances due. Establish reasonable payment plans according to department policies; set up payment arrangement in system and monitors payments for consistency and timeliness. Counsel patients on various local, state and federal agencies, which may be available to assist with funding of health care. + Assist patients that call with access issues for their MyUPMC account, telemedicine visit or any other on-line access concerns Contact patients to discuss their post-discharge appointment requirements; follow up and coordinate all appointments for the patient. Review and take action on accounts on aged trial balance reports or in assigned work queue meeting specified dollar and age criteria to ensure lowest number of days possible on accounts receivable. Assign accounts deemed un-collectible to external collection agencies on a monthly basis. Document all actions taken on a patient account. Review on-line account history and EOB's to ensure all payers have been billed and to validate the accuracy of payments and adjustments posted. + Identify, review, and research credit balance accounts, potential refunds, adjustments, payment transfers, etc., to bring the account balance to zero. Identify and take action towards resolution of problematic accounts through potential refunds, adjustments, payment transfers, etc. to bring balance to zero. Adhere to Fair Debt Collection Practices Guidelines and understands the laws and regulations applicable to job functions. Performs in accordance with system-wide competencies/behaviors. Performs other duties as assigned. + HS Diploma or equivalent + 1 year general customer service experience **Licensure, Certifications, and Clearances:** + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran** UPMC has a Center for Engagement and Inclusions that is charged with executing leading-edge and next- generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resources Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Difference) Network, that support the implementation of our diversity strategy.