Senior Partner Success Manager | Retail and Media

1 week ago


Sunnyvale, United States Plug and Play Ventures Full time

**Senior Partner Success Manager | Retail and Media**Retail Sunnyvale, California Minimum Experience **Senior Manager/Supervisor**Plug and Play Tech Center is the ultimate innovation platform, bringing together the best startups and the worlds largest corporations to create the most meaningful connections that bring innovation to anyone, anywhere. We are on a mission to bring the benefits of Silicon Valley to all four corners of the world.We are a diverse team with backgrounds in technology and entrepreneurship and we are growing rapidly to deliver on our mission. We are actively seeking a Senior Partner Success Manager to join us in the Brand, Retail, and Media pod. The Senior Partner Success Manager develops, maintains, and expands the relationships between Plug and Play and partnering corporations. An ideal candidate in this role is highly interested in corporate innovation and startups, meticulously organized, and interested in executing on a F500 companys respective innovation strategy.Client Retention:* Understand a corporations key innovation goals, co-creating an innovation plan alongside corporate champion* Regularly engage with corporate partners, share best practices, and be well versed in industry startups* Work with operational staff and other internal colleagues to meet customer needs* Collaborate with corporate executives in 1:1 startup meetings several times per week to ensure all corporations are engaged with the startups according to their business needs* Arrange and participate in internal and external client debriefs.* Work in conjunction with the vertical Directors/sales to renew corporate membership contractsNew Product Development:* Map products and services to consumer needs and be the advocate for the corporate partner when developing new products and services* Create, test, and implement said new products alongside the business development teamRelationship Management and Research:* Conduct research to identify new markets and industry sectors, conducting in-depth business analysis to identifying new competitive opportunitiesREQUIRED EXPERIENCE:* Bachelor's Degree.* 3 - 5 years prior experience in innovation consulting, customer success, or growth roles* Experience with B2B based partnerships.* Comfortable with Excel, Google Docs, Salesforce CRM, Sales Navigator, and other technology solutions for account management and sales upsell* Strong internal and external communicator with strong interpersonal skills.* A passion for corporate innovation and startups is a must and startup experience a plus.* Can-do attitude, strategic thinker, and the ability to flourish with minimal guidance.Location Sunnyvale, California Minimum Experience Senior Manager/Supervisor#J-18808-Ljbffr

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