Guest Service Representative

7 months ago


Greenville, United States Harlow's Casino Resort & Spa Full time
Accommodates hotel guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, presenting statements to and collecting payments from departing guests, making and confirming reservations, answering PBX calls and connecting callers to the appropriate extension. Collects guests player club information and using same while making Marketing room reservations. Uses the player CMP system to assist the hotel guests at check-in and check-out.

  • Greets, registers, and assigns rooms to hotel guests.
  • Verifies guest identification and establishes how the guest will pay for the accommodations.
  • Issues room keys and relays instructions to bellhops.
  • Keeps records of room availability and guests' accounts on computer.
  • Computes bills and collects payments.
  • Makes and confirms reservations.
  • Uses player CMP system to make Marketing offer reservations.
  • Answers PBX calls and routes calls to proper extension.
  • Answers inquiries pertaining to hotel services, shopping, dining, entertainment and any other activity connected with the hotel, casino or entertainment complex.
  • Advises housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Contacts housekeeping or maintenance staff when guests report problems.
  • Performs simple bookkeeping activities, such as balancing cash accounts.


Must be 21 years of age or older and able to obtain a Mississippi Gaming License.

  • Greenville, United States Harlow's Casino Resort & Hotel Full time

    Accommodates hotel guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, presenting statements to and collecting payments from departing guests, maki Guest Service, Representative, Reservations, Service, Guest, Retail, Hotel


  • Greenville, South Carolina, United States Kashi LLC Full time

    Job OverviewWe are seeking a highly skilled Guest Services Representative to join our team at Econolodge Inn and Suites. Located in the heart of Pelham Road's entertainment, this family- and worker-oriented hotel offers an exciting opportunity for individuals who thrive in fast-paced environments.Salary: $35,000 - $45,000 per year (estimated)Responsibilities


  • Greenville, South Carolina, United States Marriott Greenville Full time

    Job SummaryThe Hotel Guest Service Representative will be responsible for ensuring that each guest receives outstanding service by providing a friendly environment. This includes greeting and acknowledging every guest, maintaining solid product knowledge, and all other components of guest service.Main ResponsibilitiesGreet guests immediately with a friendly...


  • Greenville, Alabama, United States Alfa Insurance Sales Representative Full time

    About This RoleAre you interested in a career path and not just a job? As an Alfa Insurance Sales Representative, you will make a difference in the lives of policyholders and the community. You will create lifelong relationships by providing exceptional customer service and protecting those things that are most important.This role requires a positive,...


  • Greenville, South Carolina, United States Harlow's Casino Resort & Hotel Full time

    We are seeking a highly skilled Guest Service Representative to join our team at Harlow's Casino Resort & Hotel. In this role, you will be responsible for registering and assigning rooms, issuing room keys, and keeping records of occupied rooms and guests' accounts.Job Description:The successful candidate will possess excellent communication and...


  • Greenville, South Carolina, United States Cambria Hotel Greenville Full time

    Cambria Hotel Greenville offers a competitive salary of $35,000 per year, along with a range of benefits and opportunities for advancement.Job OverviewThe Front Desk Agent plays a vital role in delivering exceptional guest experiences at our hotel. As a key member of our team, you will be responsible for greeting guests, handling inquiries, and ensuring that...

  • Guest Service Rep

    1 month ago


    Greenville, United States Strand Hospitality Services Full time

    Description Join the Home2 Suites by Hilton Greenville Airport, a Strand Hospitality managed hotel! We offer competitive pay and benefits for our valued employees! Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. You also receive paid time off, paid basic life and AD&D insurance and the option to...


  • Greenville, South Carolina, United States Strand Hospitality Services Full time

    We are looking for a skilled and charismatic Customer Service Representative to join our team at Strand Hospitality Services. As a Customer Service Representative, you will play a vital role in delivering exceptional guest experiences and ensuring our hotel remains one of the top-ranked Home2 Suites in the country.About the Role:Respond to guest inquiries...


  • Greenville, South Carolina, United States Kashi LLC Full time

    Key ResponsibilitiesEconolodge Inn and Suites is seeking a motivated and organized individual to join our front desk team as a Customer Service Representative. In this role, you will register and assign rooms to guests, confirm reservations, respond to guest needs and concerns, and collect payment from departing guests. You will also maintain accurate...

  • Guest Service Host

    2 weeks ago


    Greenville, South Carolina, United States Harlow's Casino Resort & Hotel Full time

    As a Guest Service Host at Harlow's Casino Resort & Hotel, you will be responsible for providing exceptional customer service by registering and assigning rooms to guests. Your role will involve transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, and presenting statements to departing guests for payment. This is an...

  • Guest Service Agent

    6 months ago


    Greenville, United States AC Hotels Greenville Downtown Full time

    Job Purpose The beautiful new AC Hotel by Marriott Greenville Downtown is seeking a Guest Service Agent. The primary purpose of the Guest Service Agent is to greet and serve guests in a professional, gracious manner. Register guests; provide prompt and courteous service to the guest throughout their stay, resolve guest problems, close guest accounts upon...


  • Greenville, South Carolina, United States Spare Time Entertainment Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Spare Time Entertainment. As a key member of our staff, you will be responsible for providing exceptional guest service, answering inquiries, and operating our Point of Sale system with accuracy. Your primary goal will be to ensure that every guest has an...


  • Greenville, North Carolina, United States Red Lobster Full time

    At Red Lobster, we're committed to delivering exceptional takeout experiences for our guests. As a To Go Service Representative, you'll play a vital role in achieving this goal by providing personalized service and making food and drink recommendations to enhance our customers' visits.Key ResponsibilitiesTake accurate orders from guests to ensure timely...

  • Guest Service Agent

    2 months ago


    Greenville, United States Drury Hotels Company, LLC Full time

    Property Location: #10 Carolina Point Parkway - Greenville, South Carolina 29607 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More....


  • Greenville, South Carolina, United States Extended Stay Full time

    Are you passionate about delivering outstanding customer service? Do you enjoy working in a fast-paced environment and collaborating with a dynamic team? If so, we invite you to apply for the Extended Stay Customer Service Representative position.This role involves processing reservations, handling guest requests, and maintaining accurate records. As a...

  • Guest Service Agent

    2 days ago


    Greenville, United States Drury Hotels Company, LLC Full time

    From $17 an hour Property Location: #10 Carolina Point Parkway - Greenville, South Carolina 29607 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US...


  • Greenville, United States Wingstop Full time

    Wingstop - 6413 Wesley St. - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting...


  • Greenville, United States Wingstop Full time

    Wingstop - 1143 Woodruff Rd - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting...


  • Greenville, United States Wingstop Full time

    Wingstop - 1885 E. Fire Tower Rd - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...


  • Greenville, South Carolina, United States Food People Restaurant Group Full time

    Role Summary:We are seeking a Customer Service Representative to join our team at Carolina Ale House in Greenville, SC.This role involves warmly welcoming guests, managing reservations, and maintaining a waiting list. You will be responsible for demonstrating strong communication skills and working efficiently in a fast-paced environment.A competitive salary...