Project Manager, Office of the President

1 month ago

Silver Spring, United States Children's National Hospital Full time
Posting Summary:

Safe Kids Worldwide (Safe Kids) is a nonprofit dedicated to protecting kids from preventable injuries, the number one cause of death for children in the United States. Safe Kids is a separate 501(c)(3) and an affiliate of Children's National Hospital. Safe Kids is a go-to resource to help parents and caregivers keep kids safe from car crashes, fires, falls, poisoning, and more. Through more than 400 coalitions in the United States, Safe Kids works with children's hospitals, trauma centers, first responders, and public health experts to get evidence-informed, life-saving information to families, no matter where they live, to influence behavior change. Safe Kids engages in improving public health and prevention, which includes research, education, awareness, and public policy. Since 1988, the work of Safe Kids has contributed to the more than 60 percent reduction in childhood unintentional injury deaths in the United States.

The Project Manager of the President's Office will oversee the planning, implementation, and tracking of specific short-term, long-term and ongoing projects which have a beginning, an end and specified deliverables. S/he will collaborate with various SKW departments to assist with four main priorities:

1. Project Management
2. Executive Management
3. Operations Management
4. Special Assistant to the President

Performs a wide range of high-level operational functions to support the President in a challenging and fast-paced work environment. Facilitates information flow to/from the President, and serve as a liaison to staff, volunteers and various partners.

Responsibilities may include collaborating with executive team members to determine and prioritize business strategies, managing the Chief Executive's schedule, providing recommendations and consultation to improve teamwork, and determining key performance indicators and how to measure team performance.

Handles highly confidential matters and possesses strong analytical and organizational skills, possessing sound judgment, intuition with excellent attention to detail and the ability to prioritize and handle many tasks simultaneously in a complex environment.

Qualifications:
Minimum Education
Bachelor's Degree (Required)

Minimum Work Experience
7 years (Required)

Required Skills/Knowledge
Strong verbal and written skills to effectively communicate with partners.
Strong writing and editing and leadership of President's external and internal documents.
Ability to work in a fast-paced, collaborative environment.
Creative, adaptive, and responsive approach to relationship management.
Detail-oriented.
Strong problem-solving, analytical, and time-management skills.
Excellent organizational and interpersonal skills.
Knowledge of project management principles.
Proven ability to develop tactics to meet goals and objectives.

Functional Accountabilities
Project Management
  • Perform high-level special projects as assigned
  • Prioritize and manage/coordinate project(s) and follow through on issues in a timely manner.
  • Identify topics/issues/matters that require the President's attention and help determine, triage and track resolution.
  • Compose substan tive correspondence and written material, providing signature-ready work.
  • Manage President's calendar and strategic role in regard to priority projects and coordinating with Senior Leadership Team.
Operations Management
  • In close alignment with the strategic plan, evaluate the effectiveness of management practices, processes and activities; recommend or otherwise ensure appropriate measures are taken to maximize the performance of all operations.
  • Determine key performance indicators and how to measure team performance.
  • Provide department leaders with recommendations and consultation to improve teamwork.
  • Assists in implementing SKW policies and Children's National procedures of day-to-day operations of Safe Kids Worldwide Office.
  • Monitors department processes and seeks opportunities to improve operations.
  • Assist President in record keeping.
  • Responsible for the creation, in collaboration with appropriate staff, of all briefings for the President.
Manage Communication/Collaboration
  • Serve as a liaison to external partners.
  • Utilize advanced writing and editing skills to develop presentations for external and internal groups and spreadsheets on behalf of the President
  • Communicate and/or coordinate the President's instructions and directives with various individuals and/or departments/divisions; furnish and obtain information from others as needed.
  • Answer routine inquiries and obtain/furnish information to save the President's time.
  • Interface with Senior Leadership to promote collaboration across the organization, facilitating communication, and assuring timely and appropriate responsiveness to internal and external requests.
Executive Support
  • Manage the President's schedule, schedule meetings, manage calendars via Outlook as well as coordinate with Direct Reports and external stakeholders.
  • Responsible to schedule appointments and arrange meetings, conferences and travel; ensure the President's knowledge of schedule 24 hours in advance; may create meeting agendas, sit in meetings and take minutes.
  • Organize and maintain the President's correspondence and records, follow up on pending matters with limited direction and provide feedback in a timely manner.
  • Facilitate and expedite workflow within the President's scope of oversight; initiate follow-up action as needed.
  • Research a wide variety of information requests independently; analyze and interpret data from a variety of sources, and prepare trends and status reports for the President.
  • Serve as a resource and liaison for the President regarding developing issues and concerns. Reviews matters to be brought to the President's attention and prepares background information. Analyze and manage sensitive issues for the President's Office, exhibiting a high degree of discretion and confidentiality.
  • Represent President in inter-office meetings when applicable.
Organizational Accountabilities
Organizational Commitment/Identification
  • Anticipate and responds to customer needs; follows up until needs are met.
Teamwork/Communication
  • Demonstrate collaborative and respectful behavior.
  • Partner with all team members to achieve goals.
  • Receptive to others' ideas and opinions.
Performance Improvement/Problem-solving
  • Contribute to a positive work environment.
  • Demonstrate flexibility and willingness to change.
  • Identify opportunities to improve clinical and administrative processes.
  • Make appropriate decisions, using sound judgment.
Cost Management/Financial Responsibility
  • Use resources efficiently.
  • Search for less costly ways of doing things.
Safety
  • Speak up when team members appear to exhibit unsafe behavior or performance.
  • Continuously validate and verify information needed for decision making or documentation.
  • Stop in the face of uncertainty and takes time to resolve the situation.
  • Demonstrate accurate, clear and timely verbal and written communication.
  • Actively promote safety for patients, families, visitors and co-workers.
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance.

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