Program Analyst

4 weeks ago

Orlando, United States Veterans Benefits Administration Full time

Summary VBA's Office of Human Capital Services (HCS) provides world-class customer service to the public and VBA employees who serve Veterans while ensuring positive interactions through efficient and effective employee life cycle management. HCS Executives and Managers execute priorities that unify strategies to acquire, develop, sustain, and transition talent. This position serves as the Program Analyst for Training Administration and Consulting (TAC) Division within HCS. Duties Specific duties include: Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of training programs or operations in meeting established goals and objectives. Monitors, coordinates, and communicates TAC and Virtual In-Person Progression (VIP) Training Program's strategic objectives, priorities, and goals. Serves as a business line liaison to develop and foster relationships for continuous, successful collaboration and communication with VBA Central Office, Service lines, and Regional Office leadership, stakeholders, and employees regarding VIP nationwide training programs. Collects, analyzes, and utilizes data modeling and feedback to identify emerging requirements, areas to provide administrative support, and opportunities to improve and strengthen relationships. Proactively solves conflicts and addresses issues that could occur between the business and the other entity. Promptly responds to incidents and other events as necessary. Identifies and collects necessary data, assembles and assesses information gathered; utilizes data analysis to make decisions and formulate findings. Develops metrics and establishes benchmarks for assigned tasks. Collects and measures data based on many variables related to TAC/VIP/VBA goals. Assembles VIP training program employee performance data and provides analysis of trends and projections. Removes or corrects invalid data in the datasets. Uses historical and current data to develop trend analysis and identify possible problem areas and to validate that VIP training programs are performing as expected or users are properly entering required data. Develops cost estimates and Plans of Action and Milestones (POA&M). Evaluates strategic planning and program execution efforts. Creates graphical representations of data to show trends and effectively communicate findings to others. Tracks and reports on cost, schedule, and performance on Task Order program, projects, and initiatives in which responsible. Executes and enforces compliance with rigorous internal Project Management controls. Performs other duties as assigned. Work Schedule : Full-time, Monday through Friday, 8:00 a.m. - 4:30 p.m. Compressed/Flexible:

Available Telework : Available Virtual:

This is not a virtual position Position Description/PD# : Program Analyst; PD# 38867-A GS-13 Relocation/Recruitment Incentives : Not Authorized Financial Disclosure Report:

Not Required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 07/05/2024. GS-13 Grade Level:

Specialized Experience:

You must have one year of specialized experience equivalent to at least the next lower grade

GS-12

in the normal line of progression for the occupation in the organization. Experience in

collecting data using quantitative and qualitative techniques analyzing, evaluating, and measuring the effectiveness and efficiency of organizational operations, designing and conducting comprehensive analytical evaluative studies and reviews, and developing position papers and technical reports to define findings and make recommendations for improving programs and performance. Experience refers to paid and unpaid experience, including volunteer work done through

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