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Customer Success Manager

3 months ago

Little Ferry, United States Talentify.io Full time

Employer Industry: Business Services Why Consider This Job Opportunity Competitive salary up to $100,000 USD annually Bonus eligibility Remote work opportunity with limited travel requirements Opportunity to work with a collaborative and supportive team Chance to make a positive impact on customer satisfaction and business growth Access to comprehensive benefits package What To Expect (Job Responsibilities) Shape and drive the overall vision and strategic plan for the Customer Success organization Drive customer outcomes, adoption, and satisfaction Gather feedback from customers for continuous improvement Maintain expertise on industry trends and competitive landscape Manage and nurture executive relationships with customers What Is Required (Qualifications) Minimum of 5 years management experience in a digital marketing, CRM, financial technology, SaaS, or enterprise software company Proven experience leading teams and leveraging customer success best practices Strong analytical and problem-solving skills Excellent communication and interpersonal skills Experience successfully working with senior executives How To Stand Out (Preferred Qualifications) Professional services experience Experience leading distributed teams across cultures, lines of business, and geographies #BusinessServices #CustomerSuccess #RemoteWork #Management #Leadership At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. #J-18808-Ljbffr