Front Desk Agent

4 weeks ago


Troy, United States Marriott International Inc Full time
Additional Informationflexible shifts, Pay: $18.50/hour
Job Number24211166
Job CategoryRooms & Guest Services Operations
LocationDetroit Marriott Troy, 200 W. Bigbeaver Road, Troy, Michigan, United States, 48084VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thats synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brands namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
  • Front Desk Agent

    4 weeks ago


    Troy, United States Marriott Full time

    Marriott Hotels - JobID: 6173DA66679C9D7C7BBFD204A43F05E4 [Guest Service / Concierge] As a Front Desk Agent at Marriott Hotels, you'll: Greet guests and check them in efficiently; Answer phone calls and assist with reservations; Provide exceptional customer service and address any guest concerns; Maintain a clean and organized front desk area; Process...


  • Troy, Michigan, United States Front Door Medspa Full time

    We are currently hiring a highly skilled and detail-oriented Medical Receptionist to join our team at Front Door Medspa.The Medical Receptionist will be responsible for managing front desk operations, including scheduling patient appointments, handling phone calls and correspondence, and maintaining accurate records of patient information.To be successful in...

  • Front Desk Agent

    3 months ago


    Troy, United States BBL Hospitality Full time

    Job DetailsJob Location Hilton Garden Inn Troy - Troy, NY Salary Range $16.00 - $16.50 Hourly Job Shift Any Job Category Hospitality - Hotel DescriptionCOME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are pleased to share the benefit options that we offer: Paid Time Off 401K Investment Referral Bonus Associate...


  • North Troy, Vermont, United States Jay Peak Resort Full time

    Job OverviewThe Front Desk Agent position at Jay Peak Resort is an exciting opportunity to join our team of hospitality professionals. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a positive experience for all visitors.A strong candidate will possess excellent communication skills, be...


  • Troy, Michigan, United States Front Door Medspa Full time

    Job OverviewMaintaining a positive and welcoming atmosphere, you will serve as the primary point of contact for patients and staff at our medical spa. We are seeking an experienced Medical Receptionist to join our team in Detroit, MI. As a vital member of our front desk, you will be responsible for ensuring seamless patient experiences from check-in to...


  • Troy, Michigan, United States Home2 Suites by Hilton Detroit-Troy Full time

    About Our TeamAt Home2 Suites by Hilton Detroit-Troy, we pride ourselves on being a supportive and inclusive workplace. We believe in fostering a culture of growth, development, and well-being for all our team members.About the RoleWe are seeking a dedicated and customer-focused individual to join our front office team as a Front Desk Agent. This role...

  • Front Desk Support

    1 week ago


    Troy, Michigan, United States Somerset Inn Full time

    Finding Success as a Front Desk Support Staff MemberIf you're passionate about delivering exceptional customer experiences and enjoy working in a fast-paced environment, we encourage you to apply for our Front Desk Support Staff Member role at Somerset Inn.As a valued member of our team, you will contribute to creating memorable experiences for our guests...


  • North Troy, Vermont, United States Jay Peak Resort Full time

    Job Summary:As a Front Desk Agent at Jay Peak Resort, you will be responsible for creating a warm and welcoming experience for our guests. This role requires excellent communication skills, a friendly demeanor, and the ability to think critically in a fast-paced environment.Key Responsibilities:Check guests into hotel rooms or condominiums, ensuring a smooth...


  • Troy, Michigan, United States The Oxford Center Full time

    Job OverviewWe are seeking a highly skilled and motivated Medical Front Desk Professional to join our team at The Oxford Center in Troy, MI.This is a part-time position with fluctuating hours between 10:00 AM and 8:00 PM. As a Medical Front Desk Professional, you will be responsible for managing patient schedules, answering phones, and providing exceptional...


  • Troy, United States Home2 Suites by Hilton Detroit-Troy Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...


  • Troy, New York, United States BBL Hospitality Full time

    As a Front Desk Professional, you will be responsible for registering guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates. You will also check guests out of the hotel, process customer payments according to established policies and procedures, and respond to guest requests promptly.


  • Troy, Michigan, United States Front Door Medspa Full time

    **Job Summary:** We are seeking a detail-oriented and organized Clinical Office Administrator to join our team at Front Door Medspa. As a key member of our clinical team, you will be responsible for providing administrative support and ensuring the smooth operation of our medical office.**Key Responsibilities:• Scheduling patient appointments and managing...


  • Troy, Michigan, United States Home2 Suites by Hilton Detroit-Troy Full time

    About the JobThis is a full-time Front Desk Agent position working the PM/afternoon shift from 3-11pm. As a Front Desk Agent, you will be responsible for delivering outstanding service and memorable experiences for each guest.You will have the opportunity to work in a dynamic and fast-paced environment where no two days are the same. Your responsibilities...


  • Troy, Ohio, United States Miami County Full time

    About the RoleWe are seeking a skilled Human Resources Assistant/Front Desk Receptionist to join our team at Riverside. This individual will provide administrative support to all departments, focusing on the Human Resources department, and manage the front reception desk. The successful candidate will have excellent communication and interpersonal skills and...


  • Troy, United States Hilton Garden Inn Detroit Troy Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...


  • Troy, United States Hilton Garden Inn Detroit Troy Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...


  • Troy, Michigan, United States Hilton Garden Inn Detroit Troy Full time

    **Why Work at Hilton Garden Inn Detroit Troy?**We pride ourselves on being the best employer in the area, with a culture that cares for its team members. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in delivering outstanding service and memorable...


  • Troy, United States LAWRENCE HANDLER M D P C Part time

    Job DescriptionJob DescriptionMedical Receptionist/Front deskBusy Oculofacial Plastic Surgeons with offices in Clinton Twp., Troy and Farmington Hills area is hiring a Medical Receptionist/Front desk.Candidate will be able to multi-task in a fast-paced environment. A highly motivated individual who can prioritize responsibilities would be well suited for...

  • Hotel Reception Agent

    3 weeks ago


    Troy, Michigan, United States Hilton Garden Inn Detroit Troy Full time

    Job DescriptionWe are looking for a motivated and organized individual to fill the position of Front Desk Agent. The ideal candidate will have prior experience in the hospitality industry and be proficient in using computer systems. The estimated salary for this role is $35,000 - $45,000 per year, depending on experience.This role offers a range of benefits,...


  • Troy, Michigan, United States LAWRENCE HANDLER M D P C Full time

    Join us as a skilled Medical Receptionist/Front Desk professional at Michigan Oculofacial Specialists in Clinton Twp., Troy, or Farmington Hills area. We offer competitive compensation and opportunities for advancement.This position involves managing multiple tasks in a busy office environment, prioritizing responsibilities, and providing exceptional patient...