Onsite Account Manager
1 week ago
Job Description
Job Description
At Qualified Staffing, client relationships are our top priority. We’re looking for a dedicated and personable onsite account manager to maintain the client account and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Apply today and help us build meaningful, long-lasting relationships that move our business forward.
Objectives of this role
Serve as the main point of contact in all matters related to client concerns and needs.
Build and strengthen the client relationship to achieve a long-term partnership.
Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.
Responsibilities
Handle inquiries and requests from the customer and address their needs.
Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.
Meet regularly with other team members to discuss progress and find new ways to improve business.
Recruiting candidates, playing an active role in the interviewing, and hiring process.
Monitoring employee attendance and handling corrective actions as necessary.
Required Skills and Qualifications
Internship or professional experience in a sales or customer service role.
Ability to multitask and juggle several responsibilities simultaneously.
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Proven track record of meeting or exceeding quotas and receiving positive customer feedback.
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