Closing Support Specialist Victor, New York

3 weeks ago


New York, United States loanDepot Full time

**Description**

*Position at Closing USA*

Our Operations team is the grease for our wheels. We have a strong ecosystem at loanDepot, and it all revolves around providing the tools to ensure success in every role. Our operations teams which can include Processing, Underwriting, Funding and more, are all invaluable pieces of the mortgage lending puzzle. We warrant a positive culture, promote teamwork & are continuously striving to take care of both our valued borrowers & our extraordinary employees. Come join us

loanDepot We are Americas Lender.

**Position Summary:**

Responsible for providing closing support to the Closing department with a focus on either **Wires** or **Scheduling**. Reviews reports and data for accuracy and ensures timely delivery of all disbursements and/or signing requests.

**Responsibilities:**

* Reviews daily volume reports and follows up on outstanding items; assists in managing general email inboxes.

* Cross trains with Team Lead to build relationships and skillsets that result in efficiencies for the department; serves as back-up as needed.

* Responsible for receipts and disbursements of borrowers and lenders funds.

* Responsible for booking incoming wires to appropriate files.

* Responsible to reviewing the accuracy of all outgoing wires before approval to release funds.

* Reviews daily reports for accuracy to ensure all wires were received and sent.

* Assists funding team lead with banking related issues.

* Responsible for all signing requests and proactively following up on outstanding items.

* Communicates with lender, vendor or notary regarding scheduling issues.

* Assists closing team lead with signing related issues.

* Perform other duties and special projects as required

**Requirements:**

* 1+ years of mortgage experience preferred

* Intermediate skills in Microsoft Office applications including but not limited to: Word, Excel, and Outlook.

* Exceptional verbal, written and interpersonal communication skills.

* High School Degree or equivalent general education degree (GED) required.

* Able & willing to commute into the office located in Victor, NY.

**Why work for #teamloanDepot:**

* Aggressive earning potential and 401K with robust company match

* Inclusive, diverse and collaborative culture where people from all backgrounds can thrive

* Work with other passionate, purposeful and customer-centric people

* Extensive internal growth and professional development opportunities including tuition reimbursement

* Comprehensive benefits package including Medical/Dental/Vision

* Wellness program to support both mental and physical health

* Generous paid time off for both exempt and non-exempt positions

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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