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Business Process Analyst

2 months ago


Cleveland, United States Enbridge Full time

Posting End Date

June 05, 2024

Employee Type

Regular-Full time

Union/Non

This is a non-union position

Enbridge Gas Ohio (EGO) is hiring a Business Process Analyst who will analyze and make recommendations for changes to internal processes and/or standards/specifications to create more efficient and economical operations for EGO and our delivery business areas. The Analyst will also assist on multiple concurrent projects to identify and document the major business processes associated with the business unit.

Are you interested? Apply today

Here’s What You Will Do

Assist on multiple concurrent projects to identify and document major business processes associated with the business unit. Conduct benchmarking and best practice analysis of the business unit's processes against both industry and non-industry processes. Identify opportunities to improve the efficiency and effectiveness of the business processes within the entire business unit without jeopardizing reliability, availability, or safety. Develop business cases to support recommendations, and monitor the progress associated with the implementation of recommended changes. Apply process modeling tools, process improvement methodology, benchmarking, project management, and change management to projects. Compile information requests for all levels of leadership. Monitor compliance activities and measure productivity while making recommendations for improvements. Work with vendors that support operations. Perform other duties as requested or assigned.

Who You Are

You have:

3+ years of related experience with a Bachelor’s Degree OR 5+ years of related experience with an Associate’s Degree.

You Are

Proficient in application of business process improvement methodology, benchmarking, and change management. Strong customer service orientation.

You Can

Exercise independent judgment and decision-making, along with knowledge of when to get others involved.

Preferred Assets

Bachelor’s degree in Business Administration, Finance, or related field.

Working Conditions

Typical office work environment with up to 25% domestic travel.

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time and to opt for a compressed workweek schedule. Role requirements determine your eligibility for each option or combination of options. #joinourteam

Physical Requirements Include But Are Not Limited To

Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements (Both Field & Office) include but are not limited to:

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

Company paid international relocation assistance is not offered for this role.

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants

Applications can be submitted via our online recruiting system only. We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com

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