Guest Service Representative

2 months ago


Madison, United States Raymond Management Full time

** Guest Service Representative**

**Job Category****:** Front Desk **Requisition Number****:** GUEST01838 Showing 1 location **Job Details**

**Description**

We are seeking an engaging individual with strong multi-tasking skills and a passion for working with people. As a Guest Service Representative, you are often the first and last teammate our guests interact with. You will play a key role in creating lasting positive memories. You will be responsible for attending to the needs of our guests during their stay and offering our unconditional satisfaction guarantee.

**Who we are:**

We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests makes our hotel an outstanding place to work.

Our hotel is part of the Raymond Management Company portfolio of award-winning hotels across the U.S.

**What you will be doing:**

* Promoting the companys 100% Satisfaction Guarantee.

* Providing information to guests about the local area, hotel services and amenities.

* Handling guest check-in and check-out in an accurate and efficient manner.

* Providing exemplary guest service by demonstrating a personal commitment to making every guest satisfied.

* Continuously promoting, communicating, and embodying the RMC culture.

**What We Offer:**

* Competitive Wages

* Paid Vacation and Sick time

* Affordable Health, Dental and Vision

* 401(k) Retirement Plan with Company Contribution

* Teammate Referral Program

* Hotel Discount Program

* Check-ins at 30, 60, and 90 Days

* Career Growth Opportunities

* Safe and Healthy Work Environment

***Experience the difference of working with Raymond Management Company***

***Check us out. Talk to our Teammates. Join our team.***

***www.raymondteam.com***

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**



  • Madison, United States Bird Dog Equity Partners LLC Full time

    ** Bird Dog Hospitality** ** Guest Services Representative** Madison, WI 53704 **Job Title:** Guest Services Representative **Supervisor:** General Manager or Guest Services Manager **Job Type:** Variable or full-time, non-exempt **Location:** Bird Dog Equity Partners is a hotel investment and management company that believes in putting people first....


  • Madison, United States Bird Dog Equity Partners LLC Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionJob Title: Guest Services Representative Job Type: Variable or...


  • Madison, Wisconsin, United States Edgewater Full time

    Key Responsibilities Serve as a representative for Edgewater while engaging with guests and customers. Facilitate the checkout process for guests, ensuring a thorough review of their reservations and billing details while addressing any inquiries they may have. Utilize guest feedback proactively to enhance their overall experience. Address guest requests...


  • Madison, United States AC Hotels Full time

    Job DescriptionJob DescriptionEmbark on an exciting journey in the hospitality industry at Madison Downtown AC , now hiring a Hotel Guest Service Representative!*****$500 SIGN ON-BONUS*******The starting wage for this position is $16.00-$18.00 per hour but the final wage will be based on experience**We are proud to foster a fun and inclusive atmosphere for...


  • Madison, United States NCG Hospitality Full time

    Embark on an exciting journey in the hospitality industry at Madison Downtown AC , now hiring a Hotel Guest Service Representative! $500 SIGN ON-BONUS **The starting wage for this position is $16.00-$18.00 per hour but the final wage will be based on experience** We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to...


  • Madison, United States Tru by Hilton Full time $17

    Job DescriptionJob DescriptionEmbark on an exciting journey in the hospitality industry at Tru Madison West, now hiring a Hotel Guest Service Representative!**$1000 SIGN ON-BONUS**** The starting wage for this position is $17.25 per hour but the final wage will be based on experience**EWe are proud to foster a fun and inclusive atmosphere for our ambitious...


  • Madison, United States Bird Dog Equity Partners LLC Full time

    ** Bird Dog Hospitality** ** Guest Services Representative/ Night Audit** Madison, WI 53704 **Job Title:** Guest Services Representative/Night Audit **Supervisor:** General Manager or Guest Services Manager **Job Type:** Part-time, variable **Location: Best Western East Towne Suites - Madison, WI** Bird Dog Equity Partners is a hotel investment and...


  • Madison, United States Best Western Plus Madison - Huntsville Hotel Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesJob SummaryWe are looking for a customer-focused Guest Service Representative/Night Auditor to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers...


  • Madison, United States Best Western Plus Madison - Huntsville Hotel Full time

    Job DescriptionJob DescriptionBenefits/Perks Flexible SchedulingCareer Advancement Opportunities Job SummaryWe are looking for a customer-focused Guest Service Representative/Night Auditor to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist...


  • Madison, United States Schulte Companies Full time

    Schulte Companies - 601 Langdon St [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and common...


  • Madison, United States North Central Group Full time

    Embark on an exciting journey in the hospitality industry at Fairfield Madison West, now hiring a Hotel Evening Guest Service Representative! ** Starting wage for this position is $15.00 per hour but final wage will be based on experience** We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose...


  • Madison, United States Madison East DoubleTree by Hilton Full time $16

    Job DescriptionJob DescriptionEmbark on an exciting journey in the hospitality industry at Madison East DoubleTree, now hiring a Hotel Evening Guest Service Representative!** The starting wage for this position is $16.00 per hour but the final wage will be based on experience**EWe are proud to foster a fun and inclusive atmosphere for our ambitious Team...


  • Madison, United States NCG Hospitality Full time

    Embark on an exciting journey in the hospitality industry at Madison East DoubleTree, now hiring a Hotel Evening Guest Service Representative! ** The starting wage for this position is $16.00 per hour but the final wage will be based on experience** EWe are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they...


  • Madison, Wisconsin, United States Marcus Corporation Full time

    Job Title: Front Desk AgentOverview: The Hilton Madison Monona Terrace is seeking a dynamic and friendly individual to become a vital part of our Front Desk team as a Front Desk Agent.Key Responsibilities:Welcome and register guests upon arrival.Provide prompt and courteous service to enhance guest satisfaction.Manage guest accounts and facilitate check-out...


  • Madison, United States Raymond Management Full time

    ** Guest Service Representative - Night Audit** **Job Category****:** Front Desk **Requisition Number****:** GUEST02193 Showing 1 location **Job Details** **Description** **Who we are:** We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests makes our...


  • Madison, United States Moxy Hotel Full time

    Job DescriptionJob DescriptionEmbark on an exciting journey in the hospitality industry at Moxy Madison Downtown, now hiring a Hotel Guest Service Representative Full Time!** The starting wage for this position is $16.00 per hour but the final wage will be based on experience**EWe are proud to foster a fun and inclusive atmosphere for our ambitious Team...


  • Madison, United States NCG Hospitality Full time

    Embark on an exciting journey in the hospitality industry at Moxy Madison Downtown, now hiring a Hotel Guest Service Representative Full Time! ** The starting wage for this position is $16.00 per hour but the final wage will be based on experience** EWe are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they...

  • Guest Service Rep

    2 months ago


    Madison, United States Schulte Companies Full time

    Schulte Companies - 145 Graphics Dr [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and common...


  • Madison, United States Best Western Plus Madison - Huntsville Hotel Full time

    Job DescriptionJob DescriptionWe are looking for a customer-focused Guest Service Representative/2nd Shift to join our team! You are the face of our hotel and provide the first impression the guest receives. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest...


  • Madison, United States Best Western Plus Madison - Huntsville Hotel Full time

    Job DescriptionJob DescriptionWe are looking for a customer-focused Guest Service Representative/2nd Shift to join our team! You are the face of our hotel and provide the first impression the guest receives. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest...