Bilingual Customer Service Representative
1 month ago
Insight Global is seeking a Bilingual Call Center Representative to support one of our top clients. Included below is a description of the responsibilities.
Job Description
1. Serve as a direct point of contact for individuals registering for federal assistance, asking questions about a prior registration and seeking relief program referrals via the call center.
2. Conduct all calls with patience, tact, and courtesy to determine needs, and provide instructions and/or referrals.
3. Enter information into government customer's Windows-based computer database as required, while following instructions and conducting a scripted interview.
4. Provide phone numbers and agency referrals as necessary for applicable secondary support organizations and other assistance.
5. Perform additional duties assigned based on customer's level of support to the event.
6. Attend all scheduled shift meetings to receive event specific information prior to beginning shift. 7. Display excellent communication and customer service skills and exhibit a high level of professionalism in all communications, such as reading, writing, and speaking English fluently.
8. Have knowledge and experience with personal computers in a Microsoft Windows- based environment.
9. All call agent work; e.g. data entry, shall be done while the disaster survivor is on the phone. A maximum of 10 seconds of after call work is allowable should the call drop.
10. Never shall the agent handle a call via a cell phone or in a public environment.
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Bilingual Customer Service Representative
4 weeks ago
Fayette, Alabama, United States Insight Global Full timeJob Title: Bilingual Call Center RepresentativeWe are seeking a highly skilled Bilingual Call Center Representative to join our team at Insight Global. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through phone calls, ensuring that their needs are met with patience, tact, and...
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Bilingual Customer Service Representative
3 weeks ago
Fayette, Alabama, United States Insight Global Full timeJob OpportunityInsight Global is seeking a highly skilled Bilingual Call Center Representative to support one of our clients.Key Responsibilities:Provide exceptional customer service to individuals registering for federal assistance, answering questions, and seeking relief program referrals.Conduct scripted interviews to determine needs and provide...
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Bilingual Customer Service Representative
4 weeks ago
Fayette, United States Insight Global Full timeInsight Global is seeking a Bilingual Call Center Representative to support one of our top clients. Included below is a description of the responsibilities.Job Description1. Serve as a direct point of contact for individuals registering for federal assistance, asking questions about a prior registration and seeking relief program referrals via the call...
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Bilingual Customer Service Representative
1 month ago
Fayette, United States Insight Global Full timeInsight Global is seeking a Bilingual Call Center Representative to support one of our top clients. Included below is a description of the responsibilities.Job Description1. Serve as a direct point of contact for individuals registering for federal assistance, asking questions about a prior registration and seeking relief program referrals via the call...
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Bilingual Call Center Representative
1 month ago
Fayette, United States Insight Global Full timeJob DescriptionJob DescriptionInsight Global is seeking a Bilingual Call Center Representative to support one of our clients. Included below is a description of the role.1. Serve as a direct point of contact for individuals registering for federal assistance, asking questions about a prior registration and seeking relief program referrals via the call...
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Customer Service Representative
1 month ago
Fayette, United States Insight Global Full timeJob DescriptionJob Description1. Serve as a direct point of contact for individuals registering for federal assistance, asking questions about a prior registration and seeking relief program referrals via the call center.2. Conduct all calls with patience, tact, and courtesy to determine needs, and provide instructions and/or referrals.3. Enter information...
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Customer Service Rep II
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Customer Service Rep II
2 months ago
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LEXINGTON-FAYETTE, United States AT&T Full timeJob Description:Do you speak Spanish and English? If you do, we’re looking for you! Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual.It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with...
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LEXINGTON-FAYETTE, United States AT&T Full timeJob Description:Do you speak Spanish and English? If you do, we’re looking for you! Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual.It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with...
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Territory Sales Representative
2 weeks ago
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Life Insurance Sales Representative
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Territory Sales Representative
4 weeks ago
Fayette, Alabama, United States Federal Signal Full timeTerritory Sales Manager Job DescriptionWe are seeking a highly motivated and experienced Territory Sales Manager to join our team at Federal Signal Corporation. As a Territory Sales Manager, you will be responsible for establishing and maintaining strong relationships with our customers, identifying new business opportunities, and driving sales growth in...
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Life Insurance Sales Representative
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Food Service Associate
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