Landscape Account Manager

Job Description

Job Description
Landscape Manager

Sales
Create schedule of approved work
Communicate date of install to customer and

NCTC staff
Communicate with NCTC personnel involving the project about any info/concerns related to job
Assisting with quoting, job needs or meeting on site for pricing/quoting assistance
Assist team members and double check job quotes to be completed and correct
Follow up with clients for proposed work and meeting on site when required
Follow up with measurements
Revise quotes
Revise plant materials and materials list as provided and adjust if necessary prior to order
Follow with Sales or NCTC representative involved in project for any questions or concerns that may arise during install process
Follow up with customers for satisfaction when job is complete

Production
Inspect sites for readiness and measure for sod and materials if required
Order materials required and set up deliveries as necessary
Review materials, measurements and requirements or any other needs prior to start of install
Follow up with hardscape jobs (Ryan) for landscape completion if needed
Coordinate with other contractors and/or clients when needed
Provide direction, guidelines and/or training for projects as needed and work with crews when necessary
Set up daily jobs, crews and equipment for production
Inspect and follow up on proper safety measurements for crews, equipment, proper load of materials, and operation (daily)
Assist crews in setting up the job and lay out as necessary
Ensure

job/contract/employee

compliance depending on the project
Picking up materials or plant material when needed or missed on quotes
Follow up with any missing materials or tools
Follow up with crew for progress, completion time, and deadlines
Inspect for quality and thoroughness of job in progress
Make sure crews are coming back safely and in a timely manner
Follow up with crew leaders for proper documentation and fuel logs of the jobs/equipment
Inspect and follow up on proper equipment operation and maintenance and repairs as needed

Personnel
Follow up and implement payroll for weekly pay
Follow up with employees attendance, attire, and behavior
Ensure employees compliance with company policies
Serve as a liaison between HR and employees
Conduct safety tailgate topics on a regular basis
Provide employees with feedback, instructions and training as building tool for a career path
Conduct employee reviews and disciplinary action
Offer employees feedback and encouragement for morale building

Administrative
Ensure proper pricing of jobs to be produced and set up budget hours for jobs
Track all job expenses and income in spreadsheet provided
Attend monthly company meetings
Attend weekly check-ins
Attend on site meeting with clients when required
Provide ownership with regular updates on job progress - completion and billing info or changes
Provide ownership with regular updates on personnel, production, needs/requirements or equipment as needed
Make sure in contact with office to get work deposits

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