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Front Desk Receptionist

2 months ago

Annapolis, United States Anne Arundel Dermatology Full time

Overview:

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother.

Patient First | Caring | Accountability | Trust | One Team | Growth

Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250+ clinicians and 110+ locations in 7 states, were thriving, growing, and looking to add talented individuals to our team

Why join Anne Arundel Dermatology?

We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

If you are looking for a career with a busy, fast paced medical office, then joining the Anne Arundel Dermatologys Surgery Center team is for you We are looking for highly motivated, self-starting individuals, who work efficiently and are detail oriented, to join our team. You will not only be working alongside a large administrative team, but also with some of the top Mohs Surgeons in the area. This is a great opportunity to be a part of our vast growing practice or an essential stepping stone for anyone looking to advance their career in the administrative side of the medical field.

Responsibilities:
  • Greet patients in polite, helpful manner. Provide necessary instructions and/or directions.
  • Answer phones timely and professionally.
  • Transfer calls or send internal communication to the appropriate team members.
  • Maintain strict confidentiality in adhering to HIPAA regulations.
  • Verify and update insurance coverage and patient demographics.
  • Update patient information, provide necessary forms for completion.
  • Prep patient charts for upcoming visits.
  • Place confirmation calls to confirm patients upcoming appointments.
  • Collect copays or fee for services rendered and any past due/current balances, as per the daily check in process.
  • Reconcile daily bank(s) and post to the appropriate supervisor at the end of each business day.
  • Send/receive patient medical records in accordance with HIPAA.
  • Maintain daily COVID cleaning regulations per the CDC and AAD protocols.
  • Willing to travel to other offices to include:
    • Annapolis, MD
    • Glen Burnie, MD
    • Prince Frederick, MD
    • Berlin, MD
    • Hagerstown, MD
    • Westminster, MD
    • Havre de Grace, MD
  • Other duties assigned as deemed necessary by management.
Qualifications:
  • High school diploma or equivalent is required
  • Minimum of one-year work experience in a medical practice preferred
  • Strong back ground in customer service preferred.
  • Long term commitment preferred. If looking to advance, 2 year commitment required.