Customer Service Assistant

2 weeks ago


Washington, United States Meridian Bioscience Full time

About Meridian:

Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy and simplicity that are redefining the possibilities of life from discovery to diagnosis. We are looking for talented and passionate individuals that help drive our vision. Our innovative culture will allow interested candidates to discover and create, through collaboration, cutting edge solutions to tough problems.

Job Summary:

The main purpose of the job is to interact professionally with our valued customers to provide them an excellent service, as well as giving support to all the activities of Customer Service/Purchasing department, handling several cross-functional activities

Key Duties:
  • Follow all the procedures related to the receiving (even through NSO channel), forwarding to the Distribution List and checking prices (contract review) of Italian customer orders
  • Answer incoming calls and emails in an efficient manner; resolve customer complaints and issues in a timely and professional manner or address it to the competent department
  • Handle the electronic transmission of the all the invoices/self invoices/DDTs though the dedicated platform, including the responsibility of the daily control of invoices issued/transferred and the resolution of any issue
  • Organizing return shipments of faulty instruments/kits from customers and to the suppliers shipments of samples to Italian customers, including the follow up with all the departments involved
  • Production of relevant paperwork to execute the daily activities (i.e. delivery notes, invoices, proforma invoices, forms for new customers)
  • Draw up the assigned reports related to the Customer Service/Purchasing activities
  • Support/handle any other activity related to Customer Service/Purchasing, if assigned
  • Back up for the other members of Customer Service, when needed
  • File all the documents generated by Customer Service/Purchasing team, when needed
Qualifications:
  • 5 years High School degree/diploma (commercial / foreign languages)
  • Previous customer service experience in International environment is preferred
  • English base/intermediate
  • Driving license
  • Team player
  • Customer oriented, positive attitude
  • Excellent communication skills and propensity to assist people
  • Highly organized with a strong attention to detail
  • Knowledge Microsoft Office (Outlook, Excel, Word, Power Point)
  • Preferred knowledge of ERP (Infor-XA; AS/400)
  • Preferred knowledge of Sales Force


  • Washington, United States Percepta House Full time

    **Job Title: Entry-Level Customer Service Assistant** **Job Summary**: We are seeking a dynamic and enthusiastic individual to join our team as an Entry-Level Customer Service Assistant. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure their inquiries and concerns are addressed...


  • Washington, United States Percepta House Full time

    Job DescriptionJob DescriptionJob Title: Entry-Level Customer Service AssistantJob Summary:We are seeking a dynamic and enthusiastic individual to join our team as an Entry-Level Customer Service Assistant. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure their inquiries and concerns...

  • Customer Service

    2 weeks ago


    Washington, United States LADGOV CORPORATION Full time

    Job title: Customer Service Location: Washington, DC (Remotely ) Travel: N/A Duties: Obtain necessary entity and entity administrator information from designated DFC clients. For non-U.S. clients only, search to see if the entity already has an NCAGE code, and if it does not, request an NCAGE code using the validated SAM.gov entity information. Complete...

  • Customer Service

    2 weeks ago


    Washington, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob title: Customer ServiceLocation: Washington, DC (Remotely )Travel: N/ADuties: Obtain necessary entity and entity administrator information from designated DFC clients.For non-U.S. clients only, search to see if the entity already has an NCAGE code, and if it does not, request an NCAGE code using the validated SAM.gov entity...


  • Washington, United States CareerBuilder Full time

    **Job position** **Assistant Customer Service Specialist** We are looking for awesome additions to our growing workforce. Be home, belong, and start your #BeHappier journey with TDCX today! **Top Reasons to work with TDCX** Attractive Remuneration Comprehensive Medical Care and Insurance Coverage Premium and Instagrammable Workspaces Engagement and...

  • Manager, Customer Service

    Found in: Talent US C2 - 1 day ago


    Washington, United States Association for Diagnostics & Laboratory Medicine Full time

    Responsibilities Include: Developing and integrating ADLM and departmental policies and business rules with customer service functions. Managing customer service functions for all ADLM departments. Providing superb customer service to members and non-members. Identifying critical success factors and measures conformance with established quality...


  • Washington, United States Kookoovaya Inc Full time

    Job DescriptionJob DescriptionWe are seeking a Cashier Customer Service to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue.Responsibilities:Welcome and identify customer needsExplain products and services to customersMonitor inventory to...


  • Washington, United States Vfs Inc Full time

    Customer Service and Enrollment Officer VFS Global, the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide, is currently hiring a Customer Service and Enrolment Officer for our new Visa Application Center in different location in the US. The office will specialize in providing customer service,...


  • Washington, United States Bystronic Laser AG Full time

    The Bystronic Group is a worldwide leading supplier of systems for industrial sheet metal processing. In over 30 countries, our customers appreciate the outstanding commitment of our more than 3500 employees. We continuously work on the further development of our solutions and thereby create a unique added value for our customers. In addition to innovation,...

  • Customer Service Advisor

    Found in: Careerbuilder One Red US C2 - 3 weeks ago


    Washington, PA 15301, United States Pep Boys Full time

    Pep Boys - 190 Murtland Ave. [Auto Service Technician] As a Customer Service Advisor at Pep Boys, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service that make the customer's car run at peak efficiency; Assist in various aspects of customer care, work order and...


  • Washington, United States Bystronic Laser AG Full time

    The Bystronic Group is a worldwide leading supplier of systems for industrial sheet metal processing. In over 30 countries, our customers appreciate the outstanding commitment of our more than 3500 employees. We continuously work on the further development of our solutions and thereby create a unique added value for our customers. In addition to innovation,...


  • Washington, United States Recruiting For Less Full time

    Job DescriptionJob DescriptionOur Washington DC client has been a fixture of the highly specialized US Supreme Court and federal appellate court legal community for decades, printing legal briefs for landmark cases such as Roe V. Wade and Bush V Gore. They are looking for a Project Support/Customer Service Associate to serve as the “overflow valve” in...


  • Washington, United States Acro Service Corporation Full time

    Job DescriptionJob DescriptionWe are seeking an Administrative Assistant to join the company, a premier supplier, in Washington, DC While working in this clean, not climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best &...

  • Customer Service Rep

    2 weeks ago


    Port Washington, United States Global Channel Management Full time

    Customer Service Rep needs 1+ year(s) of experience working in customer service, hospitality or call center environment Customer Service Rep requires: French/English •Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice •Strong verbal and written communication skills •Demonstrated...

  • Customer Vehicle Service Agent

    Found in: Resume Library US A2 - 2 weeks ago


    Seattle, Washington, United States SIXT USA Full time

    Job Description The Customer Vehicle Service Agent (CVSA) will deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and make detailed and timely records of damages, gas volume, and other related items. In a fast pace outdoor environment, you will be expected to clean the interior and...

  • Customer Service Agent

    Found in: Resume Library US A2 - 5 days ago


    SeaTac, Washington, United States SIXT USA Full time

    Job Description Monthly Bonuses! SIXT is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. The ideal candidate possesses the following attributes:   Exceptional...

  • Customer Service Agent

    Found in: Resume Library US A2 - 2 weeks ago


    SeaTac, Washington, United States SIXT USA Full time

    Job Description $1500 Sign on Bonus plus monthly bonuses SIXT is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. The ideal candidate possesses the following...


  • Washington, United States Batteries Plus - Power Orr Light, LLC Full time

    Job DescriptionJob DescriptionFull job descriptionBatteries Plus in Washington, PA is looking to hire a sales associate to join our engaging work environment! As a Sales Associate your primary responsibilities would include providing a warm and inviting atmosphere, having the knowledge necessary to answer customer questions, while also having the technical...

  • Management & Program Analyst

    Found in: Talent US 2 C2 - 2 weeks ago


    Washington, United States Vet Customer Experience (VCE) Full time

    Summary Multi-Channel Technology (MCT) is a directorate in the Veterans Experience Office (VEO). As part of its focus, MCT provides VA employees with up-to-date tools to better serve Veterans, their families and other stakeholders like medical providers and Veteran Service Organizations. MCT has a broad multi-year strategy to improve Veterans' secure...

  • Loss Prevention Customer Service Associate

    Found in: beBee jobs US - 5 days ago


    Washington, Washington, D.C., United States The TJX Companies, Inc. Full time

    ROLES AND RESPONSIBILITIES: LP CSA (TACTICAL UNIFORM)Acts as a visual deterrent to prevent potential loss/dishonesty.Wears a Company-issued Body Worn Camera (if assigned) and engages the camera during approved situations.Wears a complete Company approved uniform (tactical vest, black shirt and pants, and black shoes). The Company provides the tactical vest...