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Head of Major ZCX Sales and GTM

2 months ago


Bismarck, United States Zoom Corporation Full time

Zoom Head of Major ZCX Sales and GTM - Bismarck, North Dakota

We are looking to add a Majors Sales Manager to lead one of our Zoom Contact Center teams. As a Contact Center Majors Sales Manager, you are responsible for hiring, enabling, and managing a team of CX Sellers. You will define strategy and overall business planning for accounts that fall within the private sector. You will provide feedback, coaching and training, ensuring team quota attainment, driving activity levels, and implementing process efficiency changes to drive maximum productivity. You are responsible for both new customer acquisition efforts as well as up-sell and cross-sell efforts into existing Zoom relationships. Responsibilities: Onboarding and managing a team of CX Sellers to effectively qualify leads and identify prospect needs, engaging technical resources as required Conducting high-level conversations with C-Level and VP-Level Executives to address business needs Utilizing solution-selling techniques to effectively guide sales process to close Developing and maintaining business within existing accounts, manage complex sales situations and sales campaigns Upselling and leverage business from new and established customer relationships Utilizing CRM solution to provide timely and accurate sales activity tracking and status updates Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions Forecasting sales activity and revenue achievement while creating satisfied customers What we’re looking for: Experience (10+yrs) in software or solution sales, with specific expertise in Contact Center and/or Contact Center as a Service (CCaaS) Experience leading and managing a high performing sales team Track record of building and developing highly effective sales talent Able to partner and liaison with all levels and departments within an organization Able to demonstrate organizational skills with the ability to multitask and prioritize in a fast-paced, dynamic work environment Experience achieving consistent quota over achievement in previous roles Salary Range or On Target Earnings: Minimum: $227,500.00 Maximum: $497,700.00 Anticipated Position Close Date: 08/02/24

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