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Call Center Representative
3 months ago
Job Location
Corporate - Marion, IN
Position Type
Full Time
Salary Range
$25.00 Base+Commission/month
Job Category
Telecommunications
Description
Job Summary
Our Wireless Sales Representative is a customer service and inbound sales focused role. The Wireless Sales Representative is responsible for answering inbound sales calls in a friendly and urgent manner. You will work with customers to complete sales, assist with questions, and work with your team to meet your goals. In this role, you'll earn not only an hourly rate, but also an extremely competitive uncapped commission; what you earn, you get.
Job Functions
Answer Inbound Calls
Troubleshoot problems and complaints
Respond promptly to emails/messages from customers
Accurately note customer accounts
Process Orders, Forms, and Applications
Upsell Products and/or services when appropriate
Willingness to listen and deescalate situations when needed
Complete ongoing training for product and service updates as needed
Other duties as assigned
Skills, Qualifications, and Requirements
Bilingual/Spanish Speaking encouraged to apply
Access to stable Internet
Customer service experience
Strong Computer Skills
Excellent Communication Skills, both spoken and written
Strong time management skills
Adaptability and flexibility
Problem Solving
Ability to build relationships with callers
Excellent Organizational Skills
Positive Attitude
Punctual and Dependable
High School Diploma or Equivalent
Benefits
Health, Dental and Vision insurance
Uncapped Commission
Life insurance at no cost to you
Paid time off
401K option after 6 months of employment
Pay rate of $25/hour is a combination of commissions from meeting minimum sales expectations, plus hourly rate.
Work Environment
This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. The responsibilities of this role may change at any time with or without notice.
Our office is located in Marion, IN. If you're in the Huntington, Wabash, Anderson, Muncie, or any surrounding areas, we encourage you to apply
