Customer Service Representative

4 months ago

Marion, United States Summers North Full time
Job DescriptionJob Description

Summers Plumbing Heating & Cooling located in Marion, IN is scouting a full-time Customer Service Representative - CSR - Dispatcher who can easily provide out-of-this-world customer service in a fast-paced environment.

This HVAC and plumbing position is paid a competitive hourly wage of $16.00-$18.00 and has a full-time schedule, Monday - Friday from 7:30 am - 4:30 pm with a 1-hour lunch. You will also enjoy stellar benefits that include health, dental and vision insurance available immediately upon hire, 2 weeks paid vacation available immediately, paid birthday off, uncapped spiff incentive, advancement opportunities, vision, dental, life insurance, and a company-matched 401(k) plan. We also have fun trips, monthly company lunches, company breakfasts, and a great team atmosphere

Do you have exceptional communication skills? If you're a team player looking for a solid team to join, complete our initial 3-minute, mobile-friendly application because we want to meet you


ABOUT SUMMERS OF MARION

Since 1969, we have been providing the highest quality plumbing, heating, and air conditioning
services at affordable prices. Our commitment is to 100% customer satisfaction, as evidenced by our countless positive reviews. Our friendly, helpful, and honest technicians make life easier, not harder.

We appreciate the essential role that our employees play in our success and show it. We are proud of our fun team atmosphere where everyone pitches in and is rewarded for going above and beyond. Our employees enjoy competitive pay, great benefits, and a supportive environment.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE - CSR - DISPATCHER

You arrive each day ready to ensure that our clients are heard and receive the best customer service possible, as an HVAC and plumbing Customer Service Representative - CSR - Dispatcher. You love that you spend most of your day in an office environment on the phone or computer. The first duty you have is being a dispatcher, as you receive incoming client phone calls, you dispatch service calls to our field technicians. The importance of client satisfaction plays a big role in how you maximize the scheduling of our HVAC and plumbing technicians. You also enjoy interacting with clients and technicians as you keep both parties updated and informed. Besides providing customer service, you manage to get various other tasks completed in your workday. At the end of the day, you feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly


QUALIFICATIONS OF A CUSTOMER SERVICE REPRESENTATIVE - CSR - DISPATCHER

  • Basic computer skills
  • Familiarity with Microsoft Office Excel and Word (a plus)
  • Excellent verbal communication skills

Are you a talented multitasker? Can you sound professional yet helpful on the phone? Are you outgoing and friendly? Do you believe in doing whatever it takes to make our HVAC and plumbing customers happy? Are you detail-oriented and organized? Do you easily adapt to change? Are you a self-motivated, detail-oriented, and organized individual who can work independently? If you answered "Yes" to any of those questions, we want you on our team, so apply now


Location: 46953

  • Customer Service Representative

    3 weeks ago

    Marion, United States Sika Full time

    The core responsibility of this position is to be responsible for providing excellent customer service to current and future clients for our buildings and parking refurbishment team. Place and consolidate customer orders as well as arrange for delive Customer Service Representative, Customer Service, Representative, Manufacturing, Retail

  • Customer Service Representative

    1 week ago

    Marion, Iowa, United States Domino's Pizza LLC Full time

    Job Summary:Domino's Pizza LLC is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers over the phone and in person.Key Responsibilities:Receive and process phone orders in a timely and efficient manner.Prepare...

  • Customer Service Representative

    1 day ago

    Marion, Illinois, United States Domino's Pizza LLC Full time

    Job DescriptionAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, both in-store and over the phone.Key Responsibilities:Operate all equipment and maintain a clean and safe working...

  • Customer Service Representative

    1 week ago

    Marion, Iowa, United States Michaels Stores Full time

    {"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a Customer Service Representative to join our team at Michaels Stores. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience.Key...

  • Customer Service Representative

    1 week ago

    Marion, United States LoanMax Title Loans Full time

    LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential at an up-and-coming company? If so, you've come to the right place We are currently hiring for our location at 2240 7th Ave, Marion, IA 52302 Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays...

  • Customer Service Representative

    2 weeks ago

    Marion, United States LoanMax Title Loans Full time

    LoanMax- Customer Service RepresentativeAre you looking for a stable, full-time, entry-level position with career potential at an up-and-coming company? If so, you've come to the right place! **We are currently hiring for our location at 2240 7th Ave, Marion, IA 52302** Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on...

  • Customer Service Representative

    1 week ago

    Marion, Iowa, United States Ace Handyman Services Full time

    Customer Service Representative Job DescriptionAce Handyman Services Cedar Rapids and Iowa City, a locally-owned member of the Ace Hardware family, is seeking a skilled Customer Service Representative to join their Marion office team. This role is responsible for providing exceptional customer service, sales, scheduling, operational coordination, and...

  • Customer Service Representative

    1 week ago

    Marion, Illinois, United States Mach 1 Stores Full time

    About Mach 1 StoresMach 1 Stores is a family-owned convenience store chain that values its employees as its best asset. We offer a positive work environment, competitive pay, great benefits, and perks.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing...

  • Customer Service Representative

    2 days ago

    Marion, Indiana, United States Summers North Full time

    About Summers Plumbing Heating & CoolingWe are a leading provider of plumbing, heating, and air conditioning services in Marion, IN. Our commitment to 100% customer satisfaction has earned us a reputation for excellence in the industry.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service...

  • Customer Service Representative

    4 days ago

    Marion, Iowa, United States Ace Handyman Services Full time

    Ace Handyman Services is seeking a skilled Customer Service Representative to join their team in the Marion office. As a key member of the office team, this individual will be responsible for providing exceptional customer service, sales, scheduling, operational coordination, and administrative support. The ideal candidate will have outstanding communication...

  • Customer Service Representative

    1 week ago

    Marion, North Carolina, United States Domino's Franchise Full time

    **Job Summary**Domino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and ensuring a positive experience for our customers.**Key Responsibilities:**Take orders and...

  • Customer Service Representative

    1 week ago

    Marion, North Carolina, United States Domino's Franchise Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences, taking orders, and making pizzas to meet the high standards of our brand.Key ResponsibilitiesTake orders and provide...

  • Customer Service Representative

    1 day ago

    Marion, Iowa, United States Domino's Pizza LLC Full time

    Job DescriptionAt Domino's Pizza LLC, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.Key Responsibilities:Receive and process phone orders in a timely and efficient manner.Prepare products to meet customer expectations.Stock ingredients from the delivery area to storage and maintain a clean and...

  • Customer Service Representative

    2 weeks ago

    Marion, Virginia, United States Food City Supermarket Full time

    Job Summary: We are seeking a highly skilled and courteous Customer Service Representative to join our team at Food City Supermarket. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide efficient and courteous service...

  • Customer Service Representative

    1 week ago

    Marion, Illinois, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing orders, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    1 week ago

    Marion, Ohio, United States Wyandot Snacks Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Wyandot Snacks. As a key member of our customer-facing team, you will be responsible for managing customer orders, resolving issues, and providing exceptional customer support.Key ResponsibilitiesOrder Management: Receive and process daily...

  • Customer Service Representative

    2 weeks ago

    Marion, Virginia, United States Domino's Pizza LLC Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring timely and accurate order fulfillment, and maintaining a clean and safe working...

  • Bilingual Customer Service Representative

    2 months ago

    Marion, United States LoanMax Title Loans Full time

    LoanMax- Bilingual Customer Service Representative Are you looking for a stable, full-time position with career potential? If so, you've come to the right place! **We are currently hiring for our location at 2240 7th Ave, Marion, IA 52302** *Hiring Manager will be calling from area code 404 (GA) - Please keep a look out for that area code in the upcoming...

  • Retail Customer Service Representative

    7 days ago

    Marion, Iowa, United States Michaels Stores Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining a well-organized store environment.Key...

  • Customer Service Representative

    2 weeks ago

    Marion, South Carolina, United States Security Finance Full time

    About UsAt Security Finance, we're a leader in the financial services industry, dedicated to providing easy and safe installment loans and income tax preparation to our communities. Our conveniently located branches offer personal service from people our customers know they can trust.Our MissionWe're committed to being good members of our community, helping...