Payments Product Manager

2 weeks ago

Iowa City, United States MidWestOne Full time

Overview:

At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on integrity and customer care. The people on our team are the foundation of our success. If you're ready to work for an organization that values you, develops your talents and helps you grow personally and professionally, then look no further.

The Payments Product Manager will lead and drive efforts to support the growth and profitability of our payment offerings. This includes oversight of development, enhancement, and optimization of these offerings. This position will collaborate with stakeholders to develop, expand, and execute payment product strategies, aligning with the banks overall business objectives.

Responsibilities:
  • In collaboration with senior leaders, develop and maintain the product vision and strategy for payments and associated payment components.
  • Develop focused payments vision while considering market and competitive insights, customer needs and internal business priorities.
  • Partner with internal and external stakeholders to develop and deliver a market competitive product strategy and solution set which meets or exceeds our customer's requirements.
  • Develop a payment roadmap, set KPIs and lead execution to drive growth and profitability.
  • Utilizes research, survey information and business intelligence to assist in developing strategies to ensure profitable, first-class client experiences.
  • With specific focus on debit, manage and grow debit adoption, utilization and interchange income while balancing CX and Fraud.
  • Work closely with cross-functional teams and customer representatives to define product requirements and create plans to communicate ideas and ensure timely delivery of solutions.
  • Understand the companys payment features at a deep level and interact with other technical experts to lead the strategy for payments.
  • Serve as liaison between business side and technical side of the organization.
  • Coordinate strategies and initiatives with marketing, sales, and development teams
  • Optimize the current payment infrastructure to improve the performance of existing payment methods.
  • Own payment metrics and derive actionable customer insights on how to improve conversion and customer experience.
  • Stay on top of technological and regulatory trends related to payments, and collaborate effectively with cross-functional partners (such as Risk, Legal, Finance, Operations, Compliance)

The Perks

  • Competitive base compensation with additional performance-based incentives (incentives vary depending on role)
  • Career development and continuous learning opportunities
  • Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more
  • 100% vested 401(k) Retirement Plan with company match
  • Medical, Dental, and Vision insurance
  • Flex spending plan & Health savings accounts with employer contribution
  • Student Loan Debt Reduction Program & Tuition Assistance Plan
  • Employee Stock Ownership Plan
  • Employer provided group life insurance with option to purchase additional life insurance for you and your family members
  • Employer provided long term and short term disability insurance
  • Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance
  • Wellness Program
  • Free banking services and other financial services discounts
  • Take Your Dog to Work Day in June
  • Employee Rally Day- a day of celebration and recognition
Qualifications:
  • Bachelors degree or equivalent combination of post high school education and related work experience
  • In addition to education in the field of business or related field, prefer 5-10 years of experience in a payment-centric leadership role.
  • Banking or financial experience is preferred.
  • Possess a strong understanding of payment flows and payment acceptance with 3-5 years proven experience in a similar Payment Product Manager role. Accredited Automated Clearing House Professional (AAP) and/or Accredited Payments Risk Professional (APRP) designation preferred.

We RISE by lifting others. RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of diversity, inclusion and belonging at work and in our communities. Our commitment to RISE is reflected in our operating principles, people and culture. We pledge to continuously learn, so we can understand and support the differences of individuals, embrace each other's strengths, and provide opportunities for all of us to work toward and achieve our full potential.

Now that you know more about us and the position, next step is for you apply so we can learn about you

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