Receptionist

2 weeks ago

Orlando, United States PDS Health Full time

Now is the time to join Doctor Phillips Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today

The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).

Responsibilities

  • Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
  • Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
  • Schedule appointments that result in each healthcare provider having a smooth, productive day
  • Interact and communicate with patients and guests in the reception area during their wait time
  • Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
  • Ensure that all tasks on the front office checklist are completed daily
  • Post payments to patient accounts in accordance with Company policies
  • Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
  • Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team
  • Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
  • Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
  • Active participant in daily morning huddles, monthly team meetings and any other meetings as required
  • Thorough understanding of business imperatives and how the role directly impacts metrics
  • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
  • Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
  • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
  • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
  • Other duties and responsibilities as assigned
Qualifications
  • High School Diploma or general education degree (GED)
Preferred
  • Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
  • Knowledge of office practices, technology applications and patient insurances
  • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
  • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
  • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
  • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
  • Influencer (active listener/observer of behavior; creates a win/win need for change)
  • Self-motivated, reliable individual capable of working independently as well as part of a team
  • Ability to manage tasks and time effectively without compromising the quality of the work
  • Excellent interpersonal, oral and written communication skills
  • Ability to handle and maintain extreme confidentially with patient records
  • Organized, detail-oriented individual able to work in a fast-paced environment
Benefits
  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community

Compensation Information

$16.25-$22.75 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

  • Automotive Receptionist

    3 weeks ago

    Orlando, United States Volkswagen of Orlando Full time

    The Ed Napleton Automotive Group is looking for our next Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Volkswagen of Orlando, the Receptionist is responsible for answering the switchboard phones and directing callers quickly and efficiently to the appropriate staff members. The receptionist is also...

  • Receptionist

    4 weeks ago

    Orlando, United States Fresh Form Draft Full time

    ReceptionistDepartment: Connexa Worx Employment Type: Full Time Location: Orlando, FL Compensation: $750 - $1,175 / week DescriptionJob Overview: The Receptionist will serve as the first point of contact for all visitors and clients, providing professional and friendly service at all times. This role involves managing front desk operations, answering phone...

  • Veterinary Receptionist

    3 weeks ago

    Orlando, United States Animal Medical Clinic Full time

    Overview: Animal Medical Clinic of Orlando has an opportunity for a full time Veterinary Receptionist to join our team! Location:? 1404 S. Bumby Ave.Orlando, Florida 32806 Compensation: $16/hr What We Offer: ???? A dynamic and supportive team environment where collaboration and compassion are valued. ???? Opportunities for growth and advancement within...

  • Medical Receptionist

    3 weeks ago

    Orlando, Florida, United States Gastro Health Full time

    Medical Receptionist Job DescriptionGastro Health is a leading gastroenterology multi-specialty group with over 130+ locations throughout the United States. We are seeking a Full-Time Medical Receptionist to join our team.Key Responsibilities:Greet patients in a pleasant and timely manner.Utilize practice management system to create provider records, scan...

  • Medical Office Receptionist/Administrative Assistant

    4 weeks ago

    Orlando, Florida, United States Rose Healthcare Center Full time

    Medical Office Receptionist and Administrative SupportRose Healthcare Center is seeking a highly organized and detail-oriented Medical Office Receptionist to join our team. As a Medical Office Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Greet patients and...

  • Fitness Studio Receptionist

    3 weeks ago

    Orlando, Florida, United States BODY20 Dr. Phillips Full time

    About the RoleWe are seeking a highly organized and friendly Receptionist to join our team at BODY20 Dr Phillips. As the first point of contact for our clients, you will play a crucial role in creating a positive first impression and ensuring the smooth operation of the studio.Key ResponsibilitiesGreet clients and provide a warm welcome upon arrivalAnswer...

  • Front Desk Receptionist

    2 months ago

    Orlando, United States Rothman Orthopaedics Full time

    Job DetailsLevel Entry Job Location Florida Lake Nona - Orlando, FL Position Type Part Time Education Level High School Travel Percentage Up to 25% Job Shift Day Shift DescriptionRothman Orthopaedics is looking for a Part-Time Front Desk Receptionist to join our Lake Nona team! The Front Desk Receptionist greets, instructs, directs, and schedules patients...

  • Front Desk Receptionist

    2 weeks ago

    Orlando, United States Fresh Form Draft Full time

    Front Desk ReceptionistDepartment: Connexa Worx Employment Type: Full Time Location: Orlando, FL Compensation: $750 - $1,175 / week DescriptionJob Overview: The Receptionist will serve as the first point of contact for all visitors and clients, providing professional and friendly service at all times. This role involves managing front desk operations,...

  • Greenway Kia West

    6 months ago

    Orlando, United States Greenway Automotive Full time

    Job DetailsJob Location Greenway Kia West - Orlando, FL Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, South Carolina, Pennsylvania, Tennessee, Texas, and China. The Group's 46 domestic automotive dealerships include some of the nation's top ranked...

  • Receptionist

    4 weeks ago

    Orlando, United States Ultimate Staffing Full time

    We are seeking a receptionist who is highly organized, detail-oriented, and dependable. The ideal candidate must have strong computer skills, be able to manage front desk operations, greet visitors, handle phone calls, emails, and provide general administrative support. Multitasking and professionalism are essential in this role. Greet and assist visitors,...

  • Receptionist

    3 weeks ago

    orlando, United States Ultimate Staffing Full time

    We are seeking a receptionist who is highly organized, detail-oriented, and dependable. The ideal candidate must have strong computer skills, be able to manage front desk operations, greet visitors, handle phone calls, emails, and provide general administrative support. Multitasking and professionalism are essential in this role. Greet and assist visitors,...

  • Receptionist

    4 weeks ago

    orlando, United States Ultimate Staffing Full time

    We are seeking a receptionist who is highly organized, detail-oriented, and dependable. The ideal candidate must have strong computer skills, be able to manage front desk operations, greet visitors, handle phone calls, emails, and provide general administrative support. Multitasking and professionalism are essential in this role. Greet and assist visitors,...

  • Receptionist

    2 weeks ago

    Orlando, United States Ultimate Staffing Full time

    We are seeking a receptionist who is highly organized, detail-oriented, and dependable. The ideal candidate must have strong computer skills, be able to manage front desk operations, greet visitors, handle phone calls, emails, and provide general administrative support. Multitasking and professionalism are essential in this role. Greet and assist visitors,...

  • Receptionist

    1 month ago

    Orlando, United States Ultimate Staffing Full time

    We are seeking a receptionist who is highly organized, detail-oriented, and dependable. The ideal candidate must have strong computer skills, be able to manage front desk operations, greet visitors, handle phone calls, emails, and provide general administrative support. Multitasking and professionalism are essential in this role. Greet and assist visitors,...

  • Receptionist

    1 month ago

    Orlando, United States Ultimate Staffing Full time

    We are seeking a receptionist who is highly organized, detail-oriented, and dependable. The ideal candidate must have strong computer skills, be able to manage front desk operations, greet visitors, handle phone calls, emails, and provide general administrative support. Multitasking and professionalism are essential in this role. Greet and assist visitors,...

  • Front Desk Receptionist

    4 weeks ago

    Orlando, Florida, United States Rothman Orthopaedics Full time

    Job Title: Front Desk ReceptionistRothman Orthopaedics is seeking a highly skilled and organized Front Desk Receptionist to join our team. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Greet patients and visitors in a prompt and courteous...

  • Medical Office Receptionist/Admin Assistant

    3 months ago

    Orlando, United States Rose Healthcare Center Full time $15 - $20

    Medical Office Receptionist/Administrative Assistant - Full-TimeRose Healthcare CentreMetroWest Region of Orlando - Southwest OrlandoCorner of Hiawassee & Old Winter Garden Roads6640 Old Winter Garden Road, Orlando, FL 32835Compensation: Based on Experience $15-20+/hr., with merit-based raises.Employment Type: Full-Time.We are seeking a friendly and...

  • Spa Receptionist

    4 weeks ago

    Orlando, Florida, United States Hand & Stone - Dr PhillipsWindermere Full time

    Job OverviewHand & Stone Massage and Facial Spa, located in Dr Phillips/Windermere, is seeking a highly motivated and organized Spa Receptionist to join our team. As a critical link in ensuring an outstanding customer experience, you will be responsible for meeting membership sales goals, providing excellent customer service, and upholding spa cleanliness...

  • Front Desk Receptionist

    3 weeks ago

    Orlando, Florida, United States Rothman Orthopaedics Full time

    Job SummaryRothman Orthopaedics is seeking a skilled Front Desk Receptionist to join our team in Lake Nona, Florida. As a key member of our medical office, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesPatient Greeting and Check-in: Welcome patients and visitors in a prompt, courteous, and...

  • Water Damage Restoration Receptionist

    3 weeks ago

    Orlando, Florida, United States All American Water Restoration, Inc. Full time

    At All American Water Restoration, Inc., we're seeking a highly skilled and detail-oriented Receptionist/Scheduler to join our team in Orlando, FL. As a Receptionist/Scheduler, you will play a vital role in providing exceptional customer service, ensuring seamless communication, and driving business growth.About UsWith over 15 years of experience in water...