Spa Receptionist

1 month ago


Orlando, Florida, United States Hand & Stone - Dr PhillipsWindermere Full time
Job Overview

Hand & Stone Massage and Facial Spa, located in Dr Phillips/Windermere, is seeking a highly motivated and organized Spa Receptionist to join our team. As a critical link in ensuring an outstanding customer experience, you will be responsible for meeting membership sales goals, providing excellent customer service, and upholding spa cleanliness standards.

Responsibilities
  • Meet and exceed membership sales targets
  • Develop a detailed knowledge of our menu of services, with comprehensive training provided
  • Deliver exceptional customer service to members and guests, building lasting relationships
  • Work flexible hours, including evenings and weekends
  • Effectively communicate sales, promotions, and service options with clients
  • Maintain a clean and organized workspace, adhering to spa standards
  • Bring a positive and energetic attitude to the workplace
  • Answer phones, schedule appointments, and manage documents
  • Perform other duties as assigned by management
What We Offer
  • Competitive compensation package, including hourly wage and commissions
  • Opportunities for career advancement, including management roles
  • Ongoing training and development to enhance skills and knowledge
  • Flexible scheduling to accommodate your busy lifestyle
  • A positive and professional work environment, with a focus on work-life balance
  • Employee discounts on products and services
Requirements
  • Must be at least 18 years old
  • Exceptional organizational skills and attention to detail
  • Strong team player with ability to work independently with minimal supervision

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