Global eCommerce Principal UX Program Manager

1 week ago


Boise, United States HP Full time

Global eCommerce Principal UX Program Manager

Description - Job Summary The Principal E-Commerce Program Manager supports the development and delivery of online shopping experiences on hp.com. As part of the User Experience (UX) design group, the senior individual contributor in this role coordinates workflow and architecture of processes and tools for the Agile product teams. The Principal E-Commerce Program Manager should have strong business operations, leadership, and communication skills; familiarity with Agile product teams; and a background in ecommerce design, product management or project management.

Responsibilities Leading process and workflow governance for the UX and UI design teams

Enabling product teams to develop and drive web experiences that result in significant and measurable improvements in shopper experience, purchase conversions, and revenue

Providing product teams and leaders with dashboards and notifications critical to tactical progress and strategic prioritization

Leading project planning compliance with new web standards, processes and tools, and regulatory laws

Developing productive internal/external working relationships and providing guidance to ecommerce designers, product managers, developers, and other team members

Reporting on the status, performance, and outcomes of ecommerce programs and projects

Continuously evaluating and improving the efficiency and effectiveness of ecommerce processes and products

Education & Experience Four-year or Graduate Degree in Marketing, Information Technology, Business Administration, Computer Science, or any other related discipline or commensurate work experience or demonstrated competence.

Typically has 10+ years of work experience, preferably in

web design, software product management, project management,

or a related field.

Knowledge & Skills Expert in architecture administration of Jira workflows, dashboards and process management

Experience working in Agile software development product model methodology

Comprehensive understanding of eCommerce analytics and business strategies

Experience developing workflow automation

Skilled in Project Management

Skilled in User Experience (UX) and/or User Interface (UI) design

Proficient to advanced skills in at least three of Microsoft Teams, Adobe Analytics, Figma, React, Miro, OKR planning, Design Thinking

Cross-Org Skills Excellent English verbal and written communication skills is required, with the ability to present complex information clearly and persuasively

Spanish or additional languages a plus

Proficiency working in cross-functional and multinational teams

Strong leadership, teamwork, and problem-solving skills, with the ability to motivate and inspire others

Detail-oriented, organized, and adaptable, with the ability to handle multiple tasks and deadlines

Passionate about ecommerce innovation and customer experience

Job - Marketing

Schedule - Full time

Shift - No shift premium (United States of America)

Travel - No

Relocation - No

EEO Tagline - HP Inc.is EEO F/M/Protected Veteran/ Individual with Disabilities.

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