Bilingual Customer Service Representative

2 weeks ago


West Columbia, United States TSR Consulting Full time

81053

TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.

Our client, a leading insurance company is hiring a Bilingual-Customer Service Representative. Please ONLY local candidates to Columbia South Carolina. 3-5 years experience in Insurance is a MUST.

MUST be FLUENT in SPANISH.

Job Hours of operation 7:30am-8:00pm central time. Job Schedule-Some Saturday hours may be required

Work Location: Columbia, South Carolina

Pay: $23-24/hour W2 42-44K

Responsibilities:

Role supports the contact center by servicing customers through inbound/outbound calls and emails

Ideal candidates thrives in a fast-paced environment, demonstrates attention to detail, excels in communication, and possesses strong problem-solving skills

The primary goal is to deliver exceptional customer experiences

Provide superior customer experience via incoming telephone calls in a fast-paced, automated, high-volume contact center environment

Assume ownership and timeliness in handling callers requests in an efficient, accurate and professional manner

Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments)

Ability to navigate multiple systems and applications to research, analyze and resolve requests & inquiries

Maintain performance and quality standards

Analyze information to make appropriate decisions and solve problems, while maintaining a positive phone experience

Customer- focused mindset and dedication to providing exceptional service to employees

Previous experience in a high-volume contact center with a focus on decision making, problem solving and delivering superior customer service is a plus

Proficient in computer skills, multi-application navigation and multi-tasking



  • Columbia, United States Progressive Full time $20 - $22

    Join Forbes’ 2024 Best Employer for Diversity!If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate...


  • Columbia, United States Progressive Full time $20 - $22

    Join Forbes’ 2024 Best Employer for Diversity!If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate...


  • Columbia, United States GeorgiaTEK Systems Inc. Full time

    Job Title: Bilingual Customer Service Representative Duration: 6+ Months (CTH) Location: Columbia, SC (Hybrid) Responsibilities • Supporting policyholders with insurance product information • Work with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage, reviewing products, benefits and/or...


  • Columbia, United States GeorgiaTEK Systems Inc. Full time

    Job Title: Bilingual Customer Service RepresentativeDuration: 6+ Months (CTH)Location: Columbia, SC (Hybrid)Responsibilities• Supporting policyholders with insurance product information• Work with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage, reviewing products, benefits and/or solving...


  • columbia, United States GeorgiaTEK Systems Inc. Full time

    Job Title: Bilingual Customer Service RepresentativeDuration: 6+ Months (CTH)Location: Columbia, SC (Hybrid)Responsibilities• Supporting policyholders with insurance product information• Work with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage, reviewing products, benefits and/or solving...


  • Columbia, United States GeorgiaTEK Systems Inc. Full time

    Job Title: Bilingual Customer Service RepresentativeDuration: 6+ Months (CTH)Location: Columbia, SC (Hybrid)Responsibilities• Supporting policyholders with insurance product information• Work with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage, reviewing products, benefits and/or solving...


  • columbia, United States GeorgiaTEK Systems Inc. Full time

    Job Title: Bilingual Customer Service RepresentativeDuration: 6+ Months (CTH)Location: Columbia, SC (Hybrid)Responsibilities• Supporting policyholders with insurance product information• Work with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage, reviewing products, benefits and/or solving...


  • West Covina, United States Uline Full time

    Bilingual Customer Service Representative Pay from $23 to $27 per hour Plus $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company...


  • Columbia, United States SC State Credit Union Full time

    Join our dedicated team at SC State Credit Union in Columbia, South Carolina, as a Full Time Bilingual (English/Spanish) Customer Service Representative. This onsite position offers an exciting opportunity to connect with a diverse member base and make a meaningful impact by providing exceptional service. You'll be part of a high-performance culture where...


  • West Covina, United States Uline Full time

    Bilingual Customer Service Representative - Overnights Pay from $23 to $27 per hour Plus $4 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 Customer Service is the heartbeat of Uline! As an Overnight Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our...


  • Columbia, United States TSR Consulting Services, Inc. Full time

    81053TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.Our client, a leading insurance company is hiring a Bilingual-Customer Service Representative. Please ONLY local candidates to Columbia South Carolina. 3-5 years’ experience in Insurance is a MUST. MUST be FLUENT in SPANISH.Job Hours of operation 7:30am-8:00pm...


  • Columbia, United States TSR Consulting Services, Inc. Full time

    81053TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.Our client, a leading insurance company is hiring a Bilingual-Customer Service Representative. Please ONLY local candidates to Columbia South Carolina. 3-5 years’ experience in Insurance is a MUST. MUST be FLUENT in SPANISH.Job Hours of operation 7:30am-8:00pm...


  • Columbia, United States ICONMA Full time

    Our Client, a Property and Casualty Insurance company, is looking for a Bilingual Customer Service Representative - 1 - Loyalty Services for their Columbia, SC/ Hybrid location. Responsibilities: Often the first point of contact for customers, the Loyalty Services Representative is responsible for addressing customer service concerns, inquiries and...


  • Columbia, United States Sunrise Systems, Inc. Full time

    Job Title: Bilingual Customer Service Representative - 1 - Loyalty Services Job ID: 24-05317 Location: Columbia, SC (Hybrid Work Schedule, 3 days in office, 2 days remote) Duration: 06 months on W2 Contract with TEMP TO PERM opportunity.   Interview Process: 1 interview with the hiring manager - WEBEX Job Hours: 8:30am-7:00pm EST- timeframe....


  • Columbia, SC, United States GeorgiaTEK Systems Inc. Full time

    Job Title: Bilingual Customer Service RepresentativeDuration: 6+ Months (CTH)Location: Columbia, SC (Hybrid)Responsibilities• Supporting policyholders with insurance product information• Work with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage, reviewing products, benefits and/or solving...


  • Columbia, United States Shimadzu Scientific Instruments Full time

    Description Bilingual Customer Service Representative Location: Columbia, MD Salary: $49,000 to $51,000 per year Who are we? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research,...


  • Valencia West, United States Government Employees Insurance Company Full time

    Bilingual (Spanish) Customer Service Representative – Tucson, AZSalary: $18.86 per hour / $37,297.65 annually+10% Bilingual Skill Differential!When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Bilingual...


  • Columbia, United States ICONMA Full time

    Our Client, a Property and Casualty Insurance Company, is looking for Bilingual-Customer Service Representative for their Columbia, SC/ Hybrid location Responsibilities: The client Representative role supports the client contact center by servicing customers through inbound/outbound calls and emails. Ideal candidates thrive in a fast-paced environment,...


  • Columbia, United States Robert Half Full time

    Job DescriptionJob DescriptionPosition: Customer Service Representative - Bilingual-Spanish/English (Contract Role)Location:1201 Main Street, #2300, Columbia, South Carolina, 29201, United StatesType: HYBRIDJob Description: Combined Insurance, a Chubb Company, is seeking a Representative to join our fast-paced, high energy, growing company. We are proud of...


  • Columbia, United States Shimadzu Scientific Instruments Full time

    Bilingual Customer Service RepresentativeLocation: Columbia, MDSalary: $49,000 to $51,000 per yearWho are we? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world.Ground-breaking scientific research, manufacturing ideas and...