Logistics Coordinator/Dispatcher
2 weeks ago
Job Description
Job Description
Established and growing, multifaceted relocation company in West Hartford seeks experienced
Logistics
Coordinator/Dispatcher
to dispatch and track around 15 vehicles and 20-40 employees a day while coordinating other operational activities. As our
Logistics
Coordinator/Dispatcher
, you will be in direct daily contact with customers and crews concerning both local and long-distance household goods moves. It is critically important to maintain contact with the leader of each crew to ensure jobs are being performed according to established guidelines in a timely fashion and that sufficient materials and equipment are available to complete the work. Additional responsibilities include, but are not limited to, the following:
Schedules and dispatches crews, providing oversight to ensure all necessary labor, materials, and equipment arrive at each job site in a timely manner
Receives and maintains communications with crews regarding job status, problems, customer satisfaction, payment, etc.
Upholds and enforces company standards and policies such as attendance and uniforms
Calculates and communicates move charges to crews, processes credit card payments, and relays authorization numbers
Conducts daily truck checks upon their return to base for cleanliness, maintenance, and security reasons
Enters and updates notes, information, and/or documentation into electronic records
This position requires strong leadership, motivation, and discipline, as well as a positive, service-oriented attitude, exceptional problem-solving skills, and an ability to physically assist both movers and packers with their daily responsibilities as may be necessary in a demanding work environment.
Additional Requirements:
Experience in the household goods (HHG) and/or relocation industry is a plus but is not required
Previous dispatching experience along with strong interpersonal and organizational skills
Ability to lift at least 50 lbs. without assistance
Valid driver’s license with no major violations or at fault accidents in the last 3 years
A “lead by example” mindset with an always positive outlook
Strong computer and investigative skills (familiarity with CRM or MS Office a plus)
Reliable transportation to/from work at our West Hartford facility
We offer a dynamic work environment, competitive pay with benefits (medical/dental insurance, 401K with employer matching, tuition reimbursement and paid leave), professional development, and exceptional promotional opportunities for motivated individuals. For consideration and to
get your career MOVING, APPLY TODAY
E.O.E.
Company Description Woodland Moving and Storage is a premier moving, hauling, and storage provider to residential customers, corporate accounts, transitioning service members, and government agencies. Our commitment to quality, training, and integrity remains our top priority. As a veteran-owned organization, we employ a performance-based, growth-oriented, and mission-focused culture dedicated to maintaining the highest standards for everyone's mutual benefit. Since we strive to promote from within as often as possible then get your career moving and APPLY TODAY
Company Description
Woodland Moving and Storage is a premier moving, hauling, and storage provider to residential customers, corporate accounts, transitioning service members, and government agencies.
Our commitment to quality, training, and integrity remains our top priority.
As a veteran-owned organization, we employ a performance-based, growth-oriented, and mission-focused culture dedicated to maintaining the highest standards for everyone's mutual benefit.
Since we strive to promote from within as often as possible then get your career moving and APPLY TODAY
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