Customer Solutions Specialist

1 week ago

Flower Mound, United States Intellectual Concept LLC Full time

Job Description

Job Description Salary: $25 per hour We are seeking a highly motivated and customer-centric individual to join our team as a Customer Solutions Specialist. In this role, you will be responsible for resolving customer issues and ensuring their satisfaction with our products and services. You will serve as the primary point of contact for customers and play a critical role in maintaining strong relationships with them. As a Customer Solutions Specialist, you will utilize your exceptional communication and problem-solving skills to address customer inquiries, complaints, and concerns. You will work closely with various departments, including sales, operations, and technical support, to provide timely and effective resolutions. You will also be responsible for ensuring accurate documentation of customer interactions and escalating complex issues to the appropriate teams.

Responsibilities Handle customer inquiries and resolve issues promptly and professionally Provide exceptional customer service by actively listening to customer needs and suggesting appropriate solutions Collaborate with internal teams to ensure prompt and accurate response to customer inquiries Identify and escalate recurring issues to management for further investigation and resolution Maintain detailed records of customer interactions and transactions Stay up-to-date with product knowledge to effectively address customer questions and concerns Assist customers in navigating our website and online platforms

Requirements Previous experience in a customer service or customer support role Excellent communication skills, both verbal and written Strong problem-solving abilities and ability to work well under pressure Proficiency in CRM software and other relevant systems Exceptional organizational and time management skills Ability to work in a fast-paced and dynamic environment Demonstrated ability to work effectively in a team-oriented setting

Benefits Competitive salary and benefits package Opportunities for career growth and development Comprehensive training and onboarding program Flexible work schedule options Collaborative and inclusive work environment

#J-18808-Ljbffr

  • Medical Records Specialist

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Flower Mound, United States Surgery Care Affiliates Full time

    Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...

  • Erosion Control Installation Specialist

    2 weeks ago

    Flower Mound, United States Merit Professional Full time $18

    Merit Professional Services is looking to hire a full-time Erosion control installation specialist for our DFW region.NOTE:This is not a remote position.The position's job duties and responsibilities include:Perform installation, maintenance, and removal of erosion and sediment controls.Perform general labor tasks on a daily basis.Assist with loading...

  • Customer Performance Manager

    2 weeks ago

    Flower Mound, United States Renaissance Repair and Supply Full time

    Job DescriptionJob DescriptionSalary: $60k-$75k DOECustomer Performance ManagerAbout Renaissance: We are a leader in telecommunications, electronics, and harsh environment repair, engineering, logistics and support solutions.  By understanding our telecom customers’ network from another perspective, we reinvent, transform and enable their networks - to...

  • Automotive Customer Service Specialist | Weekends Off | Flower Mound

    Found in: Resume Library US A2 - 2 days ago

    Flower Mound, Texas, United States Christian Brothers Automotive Full time

    Job Description Job Title: Automotive Customer Service Specialist Location:   1713 Justin Road Flower Mound, TX 75028 Job Overview: As an Automotive Customer Service Specialist with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time...

  • Medical Records Specialist

    Found in: Resume Library US A2 - 2 weeks ago

    Flower Mound, Texas, United States SCA Health Full time

    Overview: Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...

  • Domestic Operations/Freight Forwarding Logistics Specialist

    3 weeks ago

    Flower Mound, United States GLOBAL NET LOGISTICS, LLC. Full time

    Job DescriptionJob DescriptionSUPERVISOR/MANAGER: Operations ManagerPrepare documentation, dock receipts, bills of lading, pickup and delivery alerts.Domestic freight forwarding, including alerting, routing, tracking and tracing shipments via various internet tools and updating transportation software system.Track and trace cargo as necessary to insure...

  • Pool Service Technician

    5 days ago

    Flower Mound, United States Pool Care Specialists Full time

    Pool Care Specialists | Serving DFW Metroplex | EST. 2009 We are a growing company with a vision. We are based in Flower Mound, TX with 14 years in the industry. Established and well-known for Reliable and Professional Swimming Pool Service and Repair. Our goal is to expand into new areas to be one of DFW's well-known trusted and honest leading...

  • International Import

    2 weeks ago

    Flower Mound, United States GLOBAL NET LOGISTICS, LLC. Full time

    Job DescriptionJob DescriptionSUPERVISOR/MANAGER: Operations ManagerMAIN DUTIES/RESPONSIBILITIES: Plan and coordinate pick-up and delivery schedules. Work with Shippers, Carriers and Dispatchers to manage the schedules Track and report shipment status to customers. Manage multiple deliveries, process spot requests & develop new sales strategies to improve...

  • Dust Collector/HVAC Technicians

    2 weeks ago

    Flower Mound, United States MTSI Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCompetitive CompensationCareer Advancement OpportunitiesDust Collection regulations have made this a quickly growing market and MTSI is in need of additional people to service it. We are looking for HVAC and/or Dust Collector Technicians to join our team!  In this role, you will install,...

  • Mechanical Asssembler

    Found in: Lensa US P 2 C2 - 7 days ago

    Flower Mound, United States Renaissance Network Reinvent Full time

    POSITION: Mechanical Assembler Hours: Fulltime Location: Flower Mound, Tx Industry: Electronics repair and engineering solutions Email your resume: hr@renrns.com About Renaissance: Corporately located in Ottawa, Canada, Renaissance is a leader in telecommunications, electronics and harsh environment repair, engineering, logistics and support solutions. We...

  • Mechanical Asssembler

    7 days ago

    Flower Mound, United States Renaissance Repair and Supply Full time

    Job DescriptionJob DescriptionSalary: POSITION:  Mechanical AssemblerHours: Fulltime       Location: Flower Mound, TxIndustry: Electronics repair and engineering solutions Email your resume: hr@renrns.comAbout Renaissance:Corporately located in Ottawa, Canada, Renaissance is a leader in telecommunications, electronics and harsh environment repair,...

  • Mechanical Asssembler

    3 days ago

    Flower Mound, United States Renaissance Repair and Supply Full time

    Job DescriptionJob DescriptionSalary: POSITION:  Mechanical AssemblerHours: Fulltime       Location: Flower Mound, TxIndustry: Electronics repair and engineering solutions Email your resume: hr@renrns.comAbout Renaissance:Corporately located in Ottawa, Canada, Renaissance is a leader in telecommunications, electronics and harsh environment repair,...

  • Electronics Assembly

    7 days ago

    Flower Mound, United States Renaissance Repair and Supply Full time

    Job DescriptionJob DescriptionSalary: POSITION:  Repair, Rework, & Electronics AssemblerHours: Fulltime       Location: Flower Mound, TxIndustry: Electronics repair and engineering solutions Email your resume: hr@renrns.comAbout Renaissance:Corporately located in Ottawa, Canada, Renaissance is a leader in telecommunications, electronics and harsh...

  • Sales Agent

    2 weeks ago

    Flower Mound, United States Barnes Agency Full time

    Job DescriptionJob DescriptionJob Title:  Sales AgentCompany Overview: Join our dynamic and rapidly growing team at the Barnes Family Agency, a leading provider of comprehensive life insurance solutions. We are committed to safeguarding our clients' financial futures and providing them with peace of mind through personalized life insurance plans. As a...

  • Final QC

    3 weeks ago

    Flower Mound, United States Renaissance Repair and Supply Full time

    Job DescriptionJob DescriptionSalary: $19-$20 DOELocation: Flower MoundPosition: PreshipIndustry: Electronics repair and engineering solutionsCompany URL: www.renrns.comAbout Renaissance:Corporately located in Ottawa, Canada, Renaissance is a leader in telecommunications, electronics and harsh environment repair, engineering, logistics and support solutions....

  • Relationship Banker

    Found in: beBee jobs US - 2 weeks ago

    Flower Mound, Texas, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Electro/Mechanical Assembly Technician

    1 week ago

    Flower Mound, United States OnTrack Staffing Central Recruiting Team Full time

    Job DescriptionJob DescriptionOnTrack Staffing is seeking an Electro/Mechanical Assembly Technician for our client in Flower Mound, TX .  The candidate must posses the following skills/qualifications:Shift:Monday - Friday - 7am to 3:30pm (must be flexible with the schedule)SummaryThe Assembly Technician is responsible for the assembly, cabling, and testing...

  • Real Estate Transaction Coordinator-Admin Assistant

    3 weeks ago

    Flower Mound, United States The Sharma Group Full time

    Job DescriptionJob DescriptionOur mission is to create a first-class buying and selling experience for all of clients and we are seeking an Administrative Assistant who is passionate about helping us reach our objectives and supporting the team. REAL ESTATE background is a must.The ideal candidate will have experience in administration in real estate,...

  • Building Envelope Consultant

    Found in: Appcast US C2 - 7 days ago

    Flower Mound, United States Stone & Glazing Consulting, LLC Full time

    STONE & GLAZING CONSULTING (SGC)A Nationally recognized Building Envelope Consulting Firm located in Flower Mound, Texas, is seeking experienced Architects/Engineers/Consultants/Technicians to perform investigations, testing, remediation design, and project management, with individuals specializing in Exterior Wall Systems, Exterior Wall Access or Roofing &...

  • Building Envelope Consultant

    Found in: Appcast Linkedin GBL C2 - 7 days ago

    Flower Mound, United States Stone & Glazing Consulting, LLC Full time

    STONE & GLAZING CONSULTING (SGC)A Nationally recognized Building Envelope Consulting Firm located in Flower Mound, Texas, is seeking experienced Architects/Engineers/Consultants/Technicians to perform investigations, testing, remediation design, and project management, with individuals specializing in Exterior Wall Systems, Exterior Wall Access or Roofing &...