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International Import
3 weeks ago
Flower Mound, United States
GLOBAL NET LOGISTICS, LLC.
Full time
Job DescriptionJob DescriptionSUPERVISOR/MANAGER: Operations Manager
MAIN DUTIES/RESPONSIBILITIES:
- Plan and coordinate pick-up and delivery schedules.
- Work with Shippers, Carriers and Dispatchers to manage the schedules
- Track and report shipment status to customers.
- Manage multiple deliveries, process spot requests & develop new sales strategies to improve business
- Resolve freight discrepancies in a timely manner.
- Respond to customer concerns and queries professionally.
- Maintain positive and productive relationship with customers.
- Identify and contact qualified carriers for freight services.
- Negotiate contract and pricing agreements with carriers.
- Provide special discounts and promotions to customers.
- Contact current and potential customers for new business opportunities.
- Maintain strong relationship with multiple carriers.
- Ensure that freight paperwork is completed and approved before transportation.
- Maintain freight files and customer receipts for reference purposes.
SKILLS & EXPERIENCE
Qualifications:
• High School Diploma
Experience:
• 2 years experience in Freight Forwarding
Skills:
• Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
• Excellent verbal and written communication
• Organised and able to meet deadlines
• Not under a Non-Compete Agreement
• Strong Negotioation Skills with driven results
• Highly motivated team player with a desire to learn