Automotive Customer Service Specialist | Weekends Off | Flower Mound

2 weeks ago


Flower Mound Texas, United States Christian Brothers Automotive Full time
Job Description

Job Title:

Automotive Customer Service Specialist

Location:  

1713 Justin Road

Flower Mound, TX 75028

Job Overview:

As an Automotive Customer Service Specialist with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.

Responsibilities include, but are not limited to:

Desire to learn automotive repair service terminology and processes

Check customers in and out

Answer phone calls and schedule appointments

Providing safe shuttle service for our valued guests in our branded vehcile

Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers

Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed

Keep the facility clean and organized

Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork

Direct, coordinate, and participate in performing guest service activities as dictated by workload

Serve as a community ambassador for the store through creating authentic relationships and partnerships

Follow all safety policies and procedures

Other duties as assigned



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