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Customer Support Representative II
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Senior Member Service Representative
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2024 OPENINGS: Customer Service Representative
2 months ago
Are you looking to start a Customer Service Representative Career TODAY? If so, APPLY NOW
Theres never a dull moment with Divergent Marketing. Our extraordinary customer service team tackles every challenge with enthusiasm, and creativity, while we focus on producing results, but that does not mean we do not have fun along the way. We promote open communication and good old-fashioned hard work.
We are focused on building brands from the ground up and supporting each other in this team effort. If you are great at what you do, share our core values, and want to change the face of client relations with us, submit your resume for our Customer Service Representative opening
We pride ourselves on providing exceptional customer service. We are looking for a Customer Service Representative who is ambitious, detail-oriented, energetic, loves to chat, great with people in person, and most of all has a desire to help our customers select the right products for them.
Customer Service Representative Responsibilities:
- Provide prompt and friendly customer service directly on issues ranging from simple to complex
- Process orders, returns, and close sales
- Troubleshoot technical issues for customers
- Skillfully assist and retain customers through positive customer relationship building
- Provide product recommendations and advice when needed
- Meet and exceed service, accuracy, and sales productivity expectations
- Communicate with Team Leads and/or Management to correct and prevent customer complaints/issues
- Suggest improvements to enhance company communications and sales
- Assist with various projects
