Seasonal Sales Associate
2 days ago
The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your holiday fun with competitive pay and generous discounts. This opportunity is open at our Shops at Broad location in Mansfield, TX.
WHAT YOU WILL BE DOING
*Demonstrate effective guest service skills and resolves guest issues effectively.
*Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.
*Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.
*Repair, polish or solder jewelry.
*Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
*Provide knowledgeable service to guests on product information utilizing in-store tools/training.
*Box and wrap sales for gift presentation.
*Achieve established individual Key performance metrics.
*Assist Store Management in achieving store Key Performance Indicator Metrics.
*Assist Store Management in meeting company standards in overall store presentation.
*Assist with daily housekeeping and maintenance duties.
*Attend all required meetings.
*Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.
*Must be able to multitask in a fast-paced environment.
WHAT YOU WILL NEED
*Good communication skills.
*Good organizational skills and time management.
*Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
*Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
*Strong problem-solving skills, and the ability to quickly learn new technology.
*Possess strong problem diagnosis skills and the ability to work effectively under pressure.
*Enthusiastic, willing to learn, and contributes to a positive team spirit.
Preferred Qualifications
*Previous retail sales or guest service experience.
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